Telltale Games Forums - View Single Post - Your telltale account does not currently have a license.....

murnshaw · 10/12/2012, 11:18 am

I was reading another thread in this forum about Walking Dead issues and thought it would probably be helpful if I posted more information about the error I'm getting:

I'm on Windows 7 and bought the game from Telltale's site. I was unable to download episode 4 via the downloader (No Internet Connection error, referenced fairly commonly in other forum threads) so I downloaded the Episode 4 files through thread #33233.

I put them in, start up The Walking Dead, and was able to get the game to recognize the files. I click "Play" and crash onto the desktop "Walkingdead#1 has stopped working" error. I start up the game again and it's now telling me my account does not have a license for this game.

I have tried uninstalling and reinstalling and as far as I can tell installing Episode 4 via the manual download is what is causing the "No License" error. I can download and play Episode 1 - 3 just fine, but I can't download Episode 4 in-game and when I do it manually the game locks me out. I've tried removing the Walking Dead folder from %UserProfile%Documents/Telltale Games and that removed the "No License" error once for me (I couldn't play Episode 4 after that because I removed the files from the folder so that didn't actually help).

If an admin needs more information from me I'll do my best to supply it, but I hope with a detailed explanation of what is wrong and how I troubleshot it we can get a response from Telltale.

10/12/2012, 11:18 am	#20
murnshaw Junior Member Join Date: Sep 2012 Posts: 6	I was reading another thread in this forum about Walking Dead issues and thought it would probably be helpful if I posted more information about the error I'm getting: I'm on Windows 7 and bought the game from Telltale's site. I was unable to download episode 4 via the downloader (No Internet Connection error, referenced fairly commonly in other forum threads) so I downloaded the Episode 4 files through thread #33233. I put them in, start up The Walking Dead, and was able to get the game to recognize the files. I click "Play" and crash onto the desktop "Walkingdead#1 has stopped working" error. I start up the game again and it's now telling me my account does not have a license for this game. I have tried uninstalling and reinstalling and as far as I can tell installing Episode 4 via the manual download is what is causing the "No License" error. I can download and play Episode 1 - 3 just fine, but I can't download Episode 4 in-game and when I do it manually the game locks me out. I've tried removing the Walking Dead folder from %UserProfile%Documents/Telltale Games and that removed the "No License" error once for me (I couldn't play Episode 4 after that because I removed the files from the folder so that didn't actually help). If an admin needs more information from me I'll do my best to supply it, but I hope with a detailed explanation of what is wrong and how I troubleshot it we can get a response from Telltale.