Originally Posted by MattP
I do apologize for the problem you are all experiencing. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network.
I have a strong (home) connection that was failing to play the game. Eventually after 45 minutes it was able to get signed in. I played through about half of Episode 2.
Lunch break at work. STRONG t3 connection. Got logged in fine. Went to play my saved game which says "EPISODE 2" Then it says "GET" instead of play. Uhhh. ok. So I click GET since it will take about 4 seconds to download on that connection.
"Connection lost please try your download again"
WHY THE HELL DO I NEED TO DOWNLOAD EPISODE 2 AGAIN?
Ok. So I figure... no big deal... I'll deal with this later. I work... continue to customer site. Customer has redonkulous redundant fiber. (hospital I do IT for) Same result. I can connect... but can't download episode 2 with the error listed above. I try episode 3 and 4... same thing.
I am now hot spotting off my iPhone 5. CRAP internet connection.
Same exact results.
TELLTALE. IT DOES NOT HAVE TO DO WITH THE INTERNET SPEED.
Shouting in case you are skimming so you get the highlights. Uhh... don't tell us its our internet speed. Fix your broken network/servers.