[byronicman]

Hi there Telltale,

I hope you are well.

I am writing to ask when you're likely to address the issue that I - and, from a cursory search of the forum and Internet - and others appear to be having with The Walking Dead on Xbox.

I played episode one, and loved it. Played episode two and loved it also. But at the end of the episode, after the trailer for episode three, it crashed, and refused to show the various stats for the choices I made. When I exited the game and re-loaded, it made me play the same bit again - and crashed when reaching the stats page.

I bought episode three, but I'm unable to play it as the game doesn't recognise my prior progress.

As I have mentioned, I note this is a similar problem to others, but I can't see it's one you have addressed - which seems odd, given it is over two episodes ago. I would be very grateful if you could let me know how to rectify it - or, alternatively, let me know how to get my 400 points back, given I can't play the third episode I have paid for.

To be clear, though; my firm preference is a solution which allows me to continue playing.

Kind regards.

Simon