Originally Posted by Mike
We are currently investigating what is causing this to happen for a small percentage of the userbase for The Walking Dead, and we apologize for the inconvenience. There's a few fixes outlined in the technical support FAQ here: http://www.telltalegames.com/forums/...ad.php?t=29368
If those fixes aren't working for you, please reply to this thread and let me know me know what kind of hardware or software security your system is using. I need the following information:
1: Are you using a software firewall? If so, have you allowed access to the game?
2: Do you have anti-virus software? If so, who makes it? Is it up to date? Is it blocking access to our game?
3: Does the game work if you run it while disconnected from the Internet?
I don't need DXDiag information or any other system specific info apart from the information requested above. Please, no discussion of the issue in this thread. It's to gather information only.
How do I get a refund for this game .... I got to play episode one ... then when I tried to download Episode 2 ... took all day and then stuck on 99%.
I read some posts about this particular problem and they said they uninstalled and reinstalled ... I tried that, it didn't work. I really don't like lining someones pockets when supplied with a product that doesn't work.