Originally Posted by opalwhale_79
MattP, I contacted iTunes support and they said to contact the developer if I've done everything (I.e., installing and reinstalling the app, restarting the device etc) and the issue is still unresolved. It is still unresolved and I would like a refund of the amount I've paid for the box set. Who can I contact in this instance?
As mentioned, we cannot offer refunds for this product. It was purchased through iTunes, and we do not have access to any of Apple's systems or files. Any refund requests will need to go through the proper channels, starting with iTunes Support. Whether or not they offer a refund is at their discretion.