Telltale Games Forums - View Single Post - [TWD] Thanks Telltale for providing ZERO customer support.

dmsx · 12/01/2012, 11:19 am

So I haven't seen a single post from telltale regarding The Walking Dead save problems people are having other than "Yeah, we know about it" and they have made zero effort to try and fix this. I currently have 28 saves staring at me and because Telltale can't even handle basic file management, I can't access them. I've tried everything when it comes to restoring my sales.

Would it really be that hard to release a tool that lets you read data from these save files and generate a new one? Are you really that bad of developers you can't provide basic support, and simply leave it to the community to deal with it?

Would it really be that hard to store our saves on the cloud? You do connection stuff when the game starts, why not up/download our saves?

I give up, never buying another Telltale product again. What an embarrassment.

12/01/2012, 11:19 am	#1
dmsx Junior Member Join Date: Dec 2012 Posts: 1	[TWD] Thanks Telltale for providing ZERO customer support. So I haven't seen a single post from telltale regarding The Walking Dead save problems people are having other than "Yeah, we know about it" and they have made zero effort to try and fix this. I currently have 28 saves staring at me and because Telltale can't even handle basic file management, I can't access them. I've tried everything when it comes to restoring my sales. Would it really be that hard to release a tool that lets you read data from these save files and generate a new one? Are you really that bad of developers you can't provide basic support, and simply leave it to the community to deal with it? Would it really be that hard to store our saves on the cloud? You do connection stuff when the game starts, why not up/download our saves? I give up, never buying another Telltale product again. What an embarrassment. Last edited by dmsx; 12/01/2012 at 02:01 pm.