Originally Posted by phozee
I wouldn't recommend contacting them on Facebook, whether or not they should be posting back on here or taking care of these problems, pestering them there will probably serve only to piss them off.
Well, I tried to contact Randy Tudor but "surprisingly" he didn't reply. The issue here is that I'm not even sure they know of this massive number of problems. Being a software developer myself I usually don't have time to proactively search for user reports, I work on whatever tickets I get in our project management software.
I don't know the workflow at Telltale but I guess there are mostly community managers, maybe QA guys going through this forum and I wouldn't be sure that this gets relayed to the employees that need to know about the savegame problems.
To be honest, I myself would be ashamed if the software I wrote corrupts data, data which cost people up to 12 hours of their life. So while I usually don't care about minor bugs as long as they are somewhat solvable this is the first time in 25 years of gaming I'm really annoyed. Imagine something like this happening on a 100+ hours playthrough of Skyrim. Yes, the Internet would be all over Bethesda. So we shouldn't allow Telltale to get by with this.