I moved your post to this thread, and gave it a clearer but yet spoiler free title.
I don't know how to fix it though.
Are you playing on Mac or PC?
Do you have the TTG Store, Steam or CD version?
Are you running the game in any compatibility mode, if so, which one?
Have you ever used any workarounds?
Have you tried rewinding one or two chapters?
I am a Community Moderator, and I am here to keep the Forum a fun place for everyone.
My posts represent my personal opinion. I am a volunteer, not a TTG employee.