Telltale Games Forums - View Single Post - The Walking Dead

**MattP** · 01/09/2013, 03:18 pm

After investigating reports of severe ‘hitching’ (gameplay interrupted by unacceptable freezing or stuttering) when playing The Walking Dead on Xbox 360, we have determined that this issue affects the following only:

Xbox 360 4GB models not fitted with an internal hard disk drive, playing the disc-based (retail) version of the game

This issue does NOT affect Xbox 360s fitted with an internal hard disk drive or Xbox 360 4GB (no internal hard disk drive) users playing the digital version of the game downloaded from the Xbox LIVE Marketplace.

Remedy

Acquiring and installing an internal hard disk drive compatible with your Xbox360 4GB console will resolve this issue (a hard disk drive connected via your Xbox 360’s USB port will NOT provide a remedy).

If you are unable to acquire and install an internal hard disk drive for your Xbox 360 4GB, we will supply you with codes to download season one (5 episodes) of The Walking Dead from the Xbox LIVE Marketplace at no charge as outlined in the associated Claim Redemption Form [Click here to download].

Upon confirmation of proof of purchase, Xbox LIVE Marketplace codes and instructions for their use will be sent to you at no charge.

We value our customers and sincerely apologize for any inconvenience caused.

01/09/2013, 03:18 pm	#1
MattP Telltale Team Join Date: Jun 2011 Location: Bay Area, CA Posts: 908	The Walking Dead – ‘Hitching’ on Xbox 360 4GB After investigating reports of severe ‘hitching’ (gameplay interrupted by unacceptable freezing or stuttering) when playing The Walking Dead on Xbox 360, we have determined that this issue affects the following only: Xbox 360 4GB models not fitted with an internal hard disk drive, playing the disc-based (retail) version of the game This issue does NOT affect Xbox 360s fitted with an internal hard disk drive or Xbox 360 4GB (no internal hard disk drive) users playing the digital version of the game downloaded from the Xbox LIVE Marketplace. Remedy Acquiring and installing an internal hard disk drive compatible with your Xbox360 4GB console will resolve this issue (a hard disk drive connected via your Xbox 360’s USB port will NOT provide a remedy). If you are unable to acquire and install an internal hard disk drive for your Xbox 360 4GB, we will supply you with codes to download season one (5 episodes) of The Walking Dead from the Xbox LIVE Marketplace at no charge as outlined in the associated Claim Redemption Form [Click here to download]. Upon confirmation of proof of purchase, Xbox LIVE Marketplace codes and instructions for their use will be sent to you at no charge. We value our customers and sincerely apologize for any inconvenience caused. Last edited by JesseW; 01/10/2013 at 04:42 pm.