Originally Posted by SeriousScar
If you don't know why everyone hates Ben you either didn't play the same game we did or you lack the capacity to judge the actions and qualities of other people.
I'm not explaining what has already been explained by the others in this thread, instead I'll add what hasn't.
Ben is an idiot. The game points this out quite clearly for you in what I guessed was supposed to be a comical moment. When he removes the axe that was barring the blood soaked door, if it had been a sitcom you would have heard a trumpet (?): "wah wah waaaah".
I still think Ben removing that axe was a mishap of the game. There were zombies clawing at that door every time Lee passed it, and then suddenly Ben walks by and they're all gone? Makes little sense, unless the zombies are suddenly getting "smarter."