Good to see some media coverage on this subject. I hope it can fix the game for all the people with problems. I highly doubt it will change anything though. Telltale has to collect all the data from all the systems that have problems starting and playing TWD.
Their testing systems obviously could run the game smoothly, otherwise it wouldn't be released yet. Then there are people with the exact same system where the first person is able to run the game perfectly and without bugs, and the other person isn't even able to start the game.
I'm sure TTG is working on the problem, but I think they just can't locate the bugs causing the problems. What may be a gamebreaking bug on one computer, may not even be visible on the other. Seems like a impossible job of fixing.