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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 10/30/2006, 01:38 pm   #1
DaEvilZombiePirateLeChuck
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Default Some Q for a first timer here

Hi there

On my way to order Sam & Max but i got some questions i would like to have answers on first as it is my first time ordering here.

1. When im ordering the game i just have to: Make an account -> press the order button -> fill in the payment thingy -> wait for the game to be avalible and then download it -> install it using the info i got in my mail when i registrated my order??... Is there anything more i have to do to play the game pls tell me.

2. "Buying the entire season gets you access to each episode as soon as it comes out on Telltale's site (we'll send you an email to let you know it's available), and next spring you can get a CD version of Season 1 for the price of shipping." This means i will get the CD version sent directly to my mailbox when it gets out and i only have to pay for the shipping, right??

3. If i got the nr.2 right... is there any chanse getting the price for the shipping to Sweden now when im ordering??

Just wanna be sure how things work here as i've never done this kind of shopping
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Old 10/30/2006, 03:12 pm   #2
Emily
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Default

Quote:
Originally Posted by DaEvilZombiePirateLeChuck View Post
1. When im ordering the game i just have to: Make an account -> press the order button -> fill in the payment thingy -> wait for the game to be avalible and then download it -> install it using the info i got in my mail when i registrated my order??... Is there anything more i have to do to play the game pls tell me.
You make it sound so easy!

There are two main steps here:

-Buy the game from us (which does not necessarily require creating an account if you don't want to). Make a note of your order number and the password you create on the page where you enter all of your billing information -- you might need this later on to activate your game. (Of course, if you misplace that info, we'll be able to help you with activation.)

-On Wednesday, you'll get a notification email that the game is ready to be downloaded with handy instructions for how to do so. If you don't receive that email, we'll also have instructions here in the forum and probably in other places on the site.

Quote:
2. "Buying the entire season gets you access to each episode as soon as it comes out on Telltale's site (we'll send you an email to let you know it's available), and next spring you can get a CD version of Season 1 for the price of shipping." This means i will get the CD version sent directly to my mailbox when it gets out and i only have to pay for the shipping, right??
Right. In the spring we'll send you a notification that you can come sign up for the CD. At that time you'll be charged shipping and we'll send you a CD.

Quote:
3. If i got the nr.2 right... is there any chanse getting the price for the shipping to Sweden now when im ordering??
It'll probably be around $10.
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Old 10/31/2006, 01:34 am   #3
DaEvilZombiePirateLeChuck
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Well sounds like this gonna be easy so im of ordering the game right now

Thanks for the reply and for giving us a new Sam & Max.. i finaly have something to live for again
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