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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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11/01/2006, 10:14 am
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#1 |
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Junior Member
Join Date: Nov 2006
Posts: 5
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You haven't purchased any games!
But I just did!
I pre-ordered Sam and max today (and payed) but when I go to my past purchases screen I get this: Your Purchased Games Order ID Download You haven't purchased any games! Order #xxxxxxxxx (offcourse this is a number) | Placed November 1, 2006 Sam & Max Season 1 Collection Bundle And I can't activate the full game in the demo because of some weird reason, I get this error: Your purchase is not complete. Please reattempt payment. (ARM1014) I am thinking there is a connection between these two things 
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11/01/2006, 10:15 am
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#2 |
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Senior Member
Join Date: Oct 2006
Location: Sweden
Posts: 148
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Got the same thing!
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11/01/2006, 10:16 am
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#3 |
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Objection!
Join Date: Oct 2006
Posts: 41
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Patience, my friend. Good things come to those who wait.
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11/01/2006, 10:28 am
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#4 |
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Junior Member
Join Date: Nov 2006
Posts: 20
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Your purchase is not complete. Please reattempt payment. (ARM1014)
i get exactly this message when i try to activate it under "I've Already Purchased This" but i got the order confimation mail with the order number ??? help ! |
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11/01/2006, 10:30 am
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#5 |
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Senior Member
Join Date: Oct 2006
Location: Sweden
Posts: 148
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Use the activation support... I got the same thing with the great cow race... Got a reply quick! Just mailed the support about Sam & Max
Last edited by JK1985; 11/01/2006 at 10:33 am. |
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11/01/2006, 11:18 am
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#6 |
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Junior Member
Join Date: Oct 2006
Posts: 2
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Damn
Same problem right over here...
please post if and how your problem is resolved.... |
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11/01/2006, 11:28 am
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#7 |
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Senior Member
Join Date: Oct 2006
Location: Sweden
Posts: 148
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"please post if and how your problem is resolved...."
It's solved... Used the Activation support button in the launcher and mailed support@telltalegames.com... Then about 40 - 50 min later I got a big key for the game, now it is unlocked
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11/01/2006, 11:31 am
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#8 |
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Junior Member
Join Date: Nov 2006
Posts: 5
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I did the same thing, but I'm still waiting for a reply
Do you have to use that big key every time you have to activate the game ? Or can you now also activate it on the normal way ? |
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11/01/2006, 11:37 am
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#9 |
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Junior Member
Join Date: Oct 2006
Posts: 2
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That s the answer I was hoping for
Iīll get myself some coffee. The night isnīt over yet ... 
__________________
....fighting for peace is like fucking for virginity... ....Itīs the smal things in life that are not big.... |
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11/01/2006, 11:52 am
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#10 |
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Junior Member
Join Date: Nov 2006
Posts: 20
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got my answer from the support mail +activation code, works fine now, thx
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