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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 11/01/2006, 12:27 pm   #1
Laaaz
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Default Purchasing games for others

I just played through the demo and am am about to order Sam & Max season one. Besides purchasing the game for myself, I would like to give the game to some friends as a gift:

Can I order and purchase the game for others as well?
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Old 11/01/2006, 09:18 pm   #2
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Hi Laaaz,

This is a good question. I need to talk to Digital River and find out how it would work. You might need to place separate orders so each friend you buy it for has a unique order number.

I'll let you know what I find out.
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Old 11/02/2006, 01:36 am   #3
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Um, I purchased 2 copies in one transaction, one for myself, another for a friend whom I love dearly and want to share the joy with.

Now, I dunno how this activates once installed (I'm at work and I would rather not risk not being able to play at home) but... well, I'm concerned that there are going to be issues upon activating two copies with just one account.

I think I made a boo boo, any extra information would be appreciated
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Old 11/02/2006, 01:36 am   #4
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Quote:
Originally Posted by Emily View Post
Hi Laaaz,

This is a good question. I need to talk to Digital River and find out how it would work. You might need to place separate orders so each friend you buy it for has a unique order number.

I'll let you know what I find out.
Thanks, I will keep checking back for your response and more details. Ordering the game separately shouldn't be a problem. I simply want my friends to know that it is a gift from me and be assured that they will be able to unlock and play the game with ease
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Old 11/02/2006, 12:07 pm   #5
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Quote:
Originally Posted by mcbradders View Post
I think I made a boo boo, any extra information would be appreciated
Don't worry about it. Whatever answer DR comes back with, we'll make sure you and your friend can both activate and play Sam & Max.
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Old 11/02/2006, 12:22 pm   #6
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Thank you very much, Emily!
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Old 11/06/2006, 03:56 pm   #7
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Erm, me too ... I just ordered 2 copies of season 1 (and a shirt) for the same reason. The one account I ended up with works fine, but obviously I'd like the other person to have theirs too

Thanks
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Old 11/07/2006, 01:27 am   #8
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I got the same idea (giving the game as a gift to a friend), so thx for the thread.

Emily, it would be nice if Telltale Games adds a "send as gift" option to the purchase options. It would be especially helpful if the friend gets the email (or a cc without the price tag?) with the activation code at an optional time (i.e. I buy the game today, but the mail shouldn't be delivered before Saturday 20:00 o'clock because then I'm invited to a birthday party :-))).
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Old 11/07/2006, 02:17 am   #9
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Any update on this yet?
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Old 11/07/2006, 06:33 am   #10
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Vogge, that's a good idea!

We heard back from Digital River that you have already bought for a friend, you'll need to provide them with your order number and password. (If you don't feel comfortable doing this, PM or email me and we'll figure something else out.)

If you are planning to buy for a friend but haven't yet, the best way will be to do it as part of a separate order so they have their own order number and password. Use your own email address if you don't want them to receive the confirmation email. We can switch the email address on the order to theirs later on if you ask us to.
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Old 11/07/2006, 06:47 am   #11
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Thanks Emily!
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Old 11/13/2006, 01:43 am   #12
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Thx Emily, will try it next time a friend has birthday (which is in december) :-)
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Old 12/04/2006, 11:59 pm   #13
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Emily,

I have purchased season one of Sam and Max twice (2 separate orders, as you suggested). How do I transfer the second purchase my friend. I would like her to receive the updates as the next five episodes are released.
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Old 12/05/2006, 06:26 am   #14
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If you email me with the order number and the email address you want on the order, I can change it for you.
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Old 12/06/2006, 09:47 pm   #15
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I just sent you an e-mail. Hopefully the transfer will go smoothly

BTW.
I am enjoying the copy that I bought for myself quite a bit.
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Old 12/07/2006, 05:51 am   #16
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Thanks, got your email.
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Old 03/02/2007, 02:44 am   #17
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*bump*

Any update on a "nice" way of giving SnM as a gift? I like the idea of some sort of E-Card with something like "Hey, somone likes you a lot and wants you to play Sam n Max - here it is, download here!"

Just ordering it and then changing the email-address is not that fun, maybe the recipient of an email like this will delete it as spam ("Free game? Yeah sure!") if you cannot put a personal message in it.

Phoo
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Old 03/02/2007, 07:18 am   #18
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Quote:
Any update on a "nice" way of giving SnM as a gift? I like the idea of some sort of E-Card with something like "Hey, somone likes you a lot and wants you to play Sam n Max - here it is, download here!"
Yeah, we really like that idea too, and want to implement something like this in the future. Right now we're a little too busy churning out games once a month, though.
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Old 03/02/2007, 08:42 am   #19
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...hm, I understand that . But would it be possible that I order the thing (and pay it) and the "Download Now" email is sent to the recipient of the gift? Maybe with a note (like replacing "your order" with "your gift" or something).
Pleease .

Phoo
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