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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 11/01/2006, 03:07 pm   #1
jp-30
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Default Contest winners / entrants activation coupons?

Hi Telltalers,

Sorry to be a drag when you're all obviously running around sorting tech issues. I don't want to look a gift horse in the mouth, but may I meekly ask when the people who submitted "do random stuff" contest entries / won the season might expect to receive an email with activation instructions?



Thanks,
JP
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Old 11/01/2006, 04:10 pm   #2
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soon, soon
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Old 11/01/2006, 04:35 pm   #3
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Thanks.

Just played through the demo and it looks GREAT.
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Old 11/01/2006, 04:46 pm   #4
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I'm sending them out right now. you'll have your code in mere minutes
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Old 11/01/2006, 05:05 pm   #5
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Got it!

Thanks so much!
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Old 11/01/2006, 07:58 pm   #6
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Thanks guys!
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Old 11/01/2006, 11:46 pm   #7
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Does this include the people who got Culture Shock for participating? I didn't get an email. (After investigating my inbox thoughroughly, anyway. )
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Old 11/02/2006, 04:02 am   #8
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I got sent my code, went to the page and put it in. Sadly though when I did, absolutely nothing happened the "Get my Game" button greyed out and it just sat there. I'm wondering if my pop up blocker stopped the shopping cart loading up or something.
I'm really thankful for the coupon and I'm hoping you can whack the interweb gremlins on the head for me so I can play it!
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Old 11/02/2006, 06:09 am   #9
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Copying this over from my reply to the blog - just in case you don't check those comments again...

"Um, I haven't recieved my coupon for Culture Shock. It doesn't really matter as I'm probably going to order the whole season, anyway, but I was looking forward to trying out the first episode, before ordering the whole thing.

This is assuming that by 'everyone', you mean 'everyone who entered the competition' rather than just the winners.

Now, I'm worried that you didn't even recieve my entry in the first place. I never got a confirmation that you'd recieved it or anything, although I guess you might not do that.

Well, whatever the case, I'd appreciate some answers. Thanks."
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Old 11/02/2006, 06:39 am   #10
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We didn't send out confirmations for the entries, so don't worry about that. I'll check with Doug this morning and make sure coupons went out to both of you. SamnMad, is your email address for the forum the same one you used to send the entry in? (Azurice, I know who you are. )

Azure, Doug's going to have to help you with that. He's the coupon guru.
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Old 11/02/2006, 07:01 am   #11
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Quote:
SamnMad, is your email address for the forum the same one you used to send the entry in?
Yup, that's the one.
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Old 11/02/2006, 08:21 am   #12
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Quote:
Originally Posted by Emily View Post
We didn't send out confirmations for the entries, so don't worry about that. I'll check with Doug this morning and make sure coupons went out to both of you. SamnMad, is your email address for the forum the same one you used to send the entry in? (Azurice, I know who you are. )

Azure, Doug's going to have to help you with that. He's the coupon guru.
Yay! I thought mine had disappeared into coupon-limbo or something. Thanks for the heads up, and thanks again for the coupons in the first place!
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Old 11/02/2006, 08:41 am   #13
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I am also woefully without a coupon. Naturally I am willing, even tempted, to buy the whole season 1 pack anyway, since that's likely what I'll end up doing, but certainly if I have a free Episode 1 coming to me I'd like to claim it, and spend that much less money this month. (Then I can spend it ALL in December! Hooray...?)

I sent my entry in to contest@telltalegames.com, of course... Twice, actually, since I forgot my contact info the first time. I see the e-mails in my SentBox, and the links to the comics in the e-mails still work, so... Yeah.

I want to play this game now.
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Old 11/02/2006, 09:05 am   #14
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If you didn't get a coupon, please send me an e-mail. For the purposes of sneaky spam prevention, my address is my forum username plus @telltalegames.com
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Old 11/02/2006, 10:28 am   #15
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Thanks for the speedy resolution! If only my campus network's download speeds were that fast.
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Old 11/02/2006, 11:25 am   #16
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All three of you are on the list I sent over to Doug, so it's probably just a glitch somewhere. Hope you're all up and running soon.
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Old 11/04/2006, 02:47 pm   #17
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So...Have they been sent yet?
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Old 11/04/2006, 04:48 pm   #18
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Yes, they should have been.

Maybe Doug can send you the instructions in a PM, since it appears you're not getting the emails.
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Old 11/05/2006, 06:40 am   #19
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Quote:
Originally Posted by Emily View Post
Yes, they should have been.

Maybe Doug can send you the instructions in a PM, since it appears you're not getting the emails.
Yeah, I wasn't getting them for some reason. I got the PM though, so everything's resolved now.
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Old 11/05/2006, 08:21 pm   #20
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Out of curiosity, did you get the email I sent you after you submitted your contest entry?

I wonder if your server is blocking our emails.
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