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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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11/01/2006, 11:15 am
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#1 |
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Junior Member
Join Date: Nov 2006
Posts: 3
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Error (ARM1014) in activation
When I try to enter my activation number and password, I receive this error message:
"Your purchase is not complete. Please reattempt payment. (ARM1014)" What gives? I have received confirmation of my successful preorder and an emai notifying me that the game is ready to download. |
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11/01/2006, 11:18 am
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#2 |
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Senior Member
Join Date: Oct 2006
Location: Sweden
Posts: 148
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I got that to... Still waiting for the reply from support@telltale.....
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11/01/2006, 11:19 am
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#3 |
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Member
Join Date: Oct 2006
Posts: 61
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Same error here, i sent a mail to support too ... let's try the demo anyway...
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11/01/2006, 11:19 am
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#4 |
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Junior Member
Join Date: Oct 2006
Posts: 1
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yep, have the same problem, v. annoying!
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11/01/2006, 11:19 am
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#5 |
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Junior Member
Join Date: Oct 2006
Posts: 20
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I'm having exactly the same problem.
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11/01/2006, 11:20 am
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#6 |
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Junior Member
Join Date: Nov 2006
Posts: 4
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whew, not just me
Hopefully, it'll be sorted out by tonite - perhaps a bad password could cause this?
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11/01/2006, 11:21 am
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#7 |
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Junior Member
Join Date: Oct 2006
Location: Munich
Posts: 1
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I have the same problem too
.... maybe activation server overload 
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11/01/2006, 11:45 am
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#8 |
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Junior Member
Join Date: Nov 2006
Posts: 2
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Ditto, careful with trial mode, you can't re-load the saved game... until you activation goes through...
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11/01/2006, 11:53 am
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#9 |
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The Lagomorph Prince
Join Date: Oct 2006
Posts: 57
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Yes, I'm getting the same problem. Presumably it's the same for all pre-ordering guys. So much for preferential treatment. I really hope both a) Telltale sort this out quickly, and b) it's not the same for Episode 2. Otherwise I will be very, very annoyed.
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11/01/2006, 12:01 pm
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#10 |
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Member
Join Date: Oct 2006
Posts: 74
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Same problem here; still waiting on a reply from Telltale. Hopefully it'll all be figured out soon.
Ah, the wonders of technology... |
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11/01/2006, 12:07 pm
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#11 |
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Junior Member
Join Date: Nov 2006
Posts: 3
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problem solved (within the hour)
http://www.telltalegames.com/forums/...ead.php?t=1186 |
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11/01/2006, 12:07 pm
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#12 |
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Junior Member
Join Date: Nov 2006
Posts: 6
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I have the same problem.
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11/01/2006, 01:00 pm
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#13 |
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Junior Member
Join Date: Nov 2006
Posts: 1
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Good to hear that it's being solved
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11/02/2006, 12:09 pm
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#14 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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I'm going to close this thread since the issue has been resolved.
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