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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 11/02/2006, 11:53 pm   #41
Rox
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Playing Devil's Advocate for one moment, but if this were my store, I'd set up another item in the store 'PAYPAL only Season One'. As the first part is available, you can set the whole product as available for PAYPAL purposes and process as normal.

There's no reason why you shouldn't be able to do that, and that would be a quick fix and would take a matter of hours to set up, and not days. Then, you guys can take a breather and get the situation sorted at your own leisure.

Just a suggestion.
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Old 11/03/2006, 12:26 am   #42
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Since it was said that you can buy the first episode now and upgrade to the season later, you could also try that...
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Old 11/03/2006, 02:32 am   #43
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How much will the upgrade cost?
Because if the diffrence is to big, I could wait a little longer till the paypal thing works. Any idea how far they are with fixing it?
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Old 11/03/2006, 07:18 pm   #44
Emily
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The upgrade we're planning should make your total exactly the same as it would be if you bought the full season originally.

If you are someone who has been waiting for the PayPal option for the full season and you want to buy Culture Shock, go ahead. Please let me know via PM or email that you have done so and I'll make sure you are able to upgrade to the rest of the season for the right price, regardless of when we run that promotion.

Also, please purchase through our store, NOT through the demo. The PayPal path in the demo is a little messed up right now. (Another thing we're working on! )

Last edited by Emily; 11/03/2006 at 07:24 pm.
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Old 11/04/2006, 12:43 am   #45
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Ok so i bit the bullet and im ordering Culture Shock. Emily, what info will we need to send you through PM? Cheers.
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Old 11/04/2006, 01:45 am   #46
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I would also be interested in purchasing such an upgrade through Paypal, if it wouldn't be too much trouble. I've already bought the first episode. Sadly I haven't gotten to play it yet, due to a messed up graphic card, but I'm sure I'll love it, so why not?
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Old 11/04/2006, 05:59 am   #47
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I'm taking you by your word Emily . Just bought Culture Shock and you should've a new email.

...and now, if you'll excuse me, there's an annoying white rabbit waiting for me.
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Old 11/04/2006, 06:36 am   #48
Beacroy
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Sweet deal. I'm in.
Bought Culture Shock a few hours ago and sent you a mail. Now relax and take your time making this paypal thingy work.
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Old 11/04/2006, 07:06 am   #49
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Is this possible with wire transfer? That after I bought the episode alone I can still have the season for the right price?
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Old 11/04/2006, 08:04 am   #50
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hmm ok, then I think I´ll buy the game via Emily´s way, too.

But because I´ve never used Paypal before I´d like no know how all this stuff works...

Do I have to transfer the money to my paypal account first and then to you? Or do I have to transfer the money to my paypal account first and then I give you the permission to access my paypal accout and transfer the money to you yourselves? OR can I keep the money on my regular bank account so that you "ask" Paypal for the money and they access my bank account and send it to you?
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Old 11/04/2006, 08:09 am   #51
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No, paypal lets you do direct transactions. If you're just using paypal to purchase things with there's no reason you'd ever have any money/credit in the paypal account.

The only time you end up with money in your paypal account is if someone else pays you, or something.

If you go to the help site on paypal there are good descriptions of how it works
You'll want to get the Basic paypal account.
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Old 11/04/2006, 08:19 am   #52
FunkbrotherBerlin
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Thx! Sounds easy I´ve already created an account and Paypal has confirmed that I´m the owner of my bank account an all these things.

Do I now just have to put my paypal-E-Mail-adress into the order and then that´s it?
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Old 11/04/2006, 08:30 am   #53
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Didn't work for me, i needed to register an creditcard, don't have it so I'm going for wire tranfer.

Maby it works for you though.
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Old 11/04/2006, 08:56 am   #54
FunkbrotherBerlin
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Soooo...I was able to buy the first episode via Paypal and informed Emily of everything concerning the whole season and stuff like that. Aslong as I can buy the whole season for the same price when all the Paypal problems are solved it´s ok with me
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