Telltale Games

Derrick · 03/27/2009, 11:16 am

One thing I noticed, but don't know if it matters because you are using D3D, but the montior/card the user wants to use is the first one in the D3D list. It is also the principle monitor in the DDraw list, but it is positioned as \\.\DISPLAY3 in DDraw.

As always, igonore if not relivent.

Derrick · 03/28/2009, 05:19 am

Another final, final guess..

Could it be as simple as a problem with users only having 4 or less video modes? The dxview.log I posted from 1 affected user shows he only supports 4 modes. The one user says he does not get the scroll arrows on screen. All the other posts show no more then 4 modes. So assuming their cards truely only support 4 or less modes and they aslo don't have the scroll arrows....

Could your code that checks for 4 or less modes to remove the scroll arrows also be stopping the mode selection?

OK, now I am really, totally out of ideas. Unless the fault is because...

Mwyann · 03/28/2009, 09:12 am

Interesting part :

(FYI, I'm the user Derrick posted the log of).

I just tried to set my main display on the VGA display of the 9500 GT (through Windows display properties) and guess what... I get a couple more video possibilities and it actually works ! I can click and change the resolution.

The DVI only have 3 resolutions available.

gzz · 03/28/2009, 09:25 am

Quote:

Originally Posted by Mwyann

Interesting part :

(FYI, I'm the user Derrick posted the log of).

I just tried to set my main display on the VGA display of the 9500 GT (through Windows display properties) and guess what... I get a couple more video possibilities and it actually works ! I can click and change the resolution.

The DVI only have 3 resolutions available.

Hmm now that's intersting! I can't test it as I only use DVI output with my two panels, I don't even have VGA cables any more.

MIK0 · 03/28/2009, 10:40 am

However I have only one display connected trought DVI and still have the same problem.

Derrick · 03/28/2009, 11:15 am

Quote:

Originally Posted by MIK0

However I have only one display connected trought DVI and still have the same problem.

How many display modes do you have from 800x600 and up supported by your display? More then 4? Could you post a DXCapsViewer.exe log?

P-mail me for further info on how to get DXCapsViewer.exe from Microsoft if you want.

MIK0 · 03/28/2009, 11:35 am

Quote:

Originally Posted by Derrick

How many display modes do you have from 800x600 and up supported by your display? More then 4? Could you post a DXCapsViewer.exe log?

P-mail me for further info on how to get DXCapsViewer.exe from Microsoft if you want.

Actully I have 4 supported resolution, the same one that appear in the game options, but I can't select none. One of them is a custom resolution I used to play S&M Season One.

Derrick · 03/28/2009, 11:59 am

Quote:

Originally Posted by MIK0

Actully I have 4 supported resolution, the same one that appear in the game options, but I can't select none. One of them is a custom resolution I used to play S&M Season One.

I would still like a DXCapsViewer.exe log file if at all possible. But....

It seems your setup also supports my latest theory that when the game detects that there are 4 or less modes. It removes the up/down arrows from the list. That same check is probably stopping the selection.

Now it is all up to TTG to fix it.

MIK0 · 03/28/2009, 12:08 pm

Quote:

Originally Posted by Derrick

I would still like a DXCapsViewer.exe log file if at all possible. But....

It seems your setup also supports my latest theory that when the game detects that there are 4 or less modes. It removes the up/down arrows from the list. That same check is probably stopping the selection.

Now it is all up to TTG to fix it.

You should really work for TTG. You made a good guess and I tried for a chance to add a custom resolution using nvidia control panel taking the max number of resolution from 4 to 5 (I added 1152x864).
Guess what? Started the game, went to setting, I now have two arrows that let me scroll the resolution list and I CAN SELECT THEM!
So I think that now it's clear what has to be fixed. Well done.

*[TTG] Yare* · 03/28/2009, 02:38 pm

Quote:

Originally Posted by Derrick

It seems your setup also supports my latest theory that when the game detects that there are 4 or less modes. It removes the up/down arrows from the list. That same check is probably stopping the selection.

It's not exactly disabling the scroll buttons that does it, but your guess is pretty close. That path of execution had a typo in it preventing the callback from being assigned to the correct spot. And thanks to the magic of scripting languages, everything failed in absolute silence!

Mwyann · 03/28/2009, 03:32 pm

Quote:

Originally Posted by [TTG] Yare

It's not exactly disabling the scroll buttons that does it, but your guess is pretty close. That path of execution had a typo in it preventing the callback from being assigned to the correct spot. And thanks to the magic of scripting languages, everything failed in absolute silence!

So, does that means that, with a simple if/then or try/catch block, everything is fixed ? Will it be a bugfix release soon ?

*[TTG] Yare* · 03/28/2009, 04:05 pm

Quote:

Originally Posted by Mwyann

So, does that means that, with a simple if/then or try/catch block, everything is fixed ? Will it be a bugfix release soon ?

Yes, the bug has been fixed (thanks to everyone in this thread for their information and help). I'm not the person who makes builds and patches, but I'll ask around Monday and see if we can get something tested and sent out.

667DarkAve · 04/01/2009, 07:52 pm

Any news? Or is there no possibility of a fix?

Mwyann · 05/16/2009, 02:23 pm

Up, any news about a fix ?

Will · 05/18/2009, 10:30 am

There likely won't be a fix for 101 in the near future. If you have 102, you should be able to set your graphics in it and then copy the prefs.prop file from your 102 saves folder into your 101 folder, or use one of the prefs.prop files that Scott posted

03/27/2009, 11:16 am	#61
Derrick Senior Member Join Date: Nov 2006 Location: lounging around the pool Posts: 117	One thing I noticed, but don't know if it matters because you are using D3D, but the montior/card the user wants to use is the first one in the D3D list. It is also the principle monitor in the DDraw list, but it is positioned as \\.\DISPLAY3 in DDraw. As always, igonore if not relivent. Last edited by Derrick; 03/27/2009 at 02:18 pm.

03/28/2009, 05:19 am	#62
Derrick Senior Member Join Date: Nov 2006 Location: lounging around the pool Posts: 117	Another final, final guess.. Could it be as simple as a problem with users only having 4 or less video modes? The dxview.log I posted from 1 affected user shows he only supports 4 modes. The one user says he does not get the scroll arrows on screen. All the other posts show no more then 4 modes. So assuming their cards truely only support 4 or less modes and they aslo don't have the scroll arrows.... Could your code that checks for 4 or less modes to remove the scroll arrows also be stopping the mode selection? OK, now I am really, totally out of ideas. Unless the fault is because... Last edited by Derrick; 03/28/2009 at 01:17 pm.

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03/28/2009, 09:12 am	#63
Mwyann Member Join Date: Feb 2008 Posts: 53	Interesting part : (FYI, I'm the user Derrick posted the log of). I just tried to set my main display on the VGA display of the 9500 GT (through Windows display properties) and guess what... I get a couple more video possibilities and it actually works ! I can click and change the resolution. The DVI only have 3 resolutions available.

03/28/2009, 10:40 am	#65
MIK0 Junior Member Join Date: Dec 2006 Posts: 24	However I have only one display connected trought DVI and still have the same problem.

04/01/2009, 07:52 pm	#73
667DarkAve Junior Member Join Date: Mar 2009 Posts: 2	Any news? Or is there no possibility of a fix?

05/16/2009, 02:23 pm	#74
Mwyann Member Join Date: Feb 2008 Posts: 53	Up, any news about a fix ?

05/18/2009, 10:30 am	#75
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	There likely won't be a fix for 101 in the near future. If you have 102, you should be able to set your graphics in it and then copy the prefs.prop file from your 102 saves folder into your 101 folder, or use one of the prefs.prop files that Scott posted