The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 06/26/2009, 05:31 pm   #1
kanbei114
Junior Member
 
Join Date: Jun 2009
Posts: 2
Default Strong Bad Game

I just DLd all the strong bad games. I have dld and played the demos before. But now after I install them when i try to launch the game it pops up with an error message saying
Runtime Error
Program:c:\program files\telltale ga...
R6034
An application has made an attempt to load the C runtime library inncorrectly.
Please contact the application's support team for more information.

then it freezes and dies....
I searched for this in the support forum but found no solution.
Please Help
kanbei114 is offline   Reply With Quote
Old 06/27/2009, 02:50 am   #2
Molokov
Dingo in a Maternity Ward
 
Molokov's Avatar
 
Join Date: Apr 2007
Location: Adelaide, Australia
Posts: 1,138
Default

If you email support@telltalegames.com you may get a quicker response than on the forums - I'm sure someone will get back to you Monday morning.
Molokov is offline   Reply With Quote
Old 06/27/2009, 10:17 am   #3
Will
Telltale Team
 
Will's Avatar
 
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
Default

Hey Kanbei,
is this happening when you double-click the icon or after you hit "Play game" in the launcher.
Will is offline   Reply With Quote
Old 07/04/2009, 12:32 am   #4
kanbei114
Junior Member
 
Join Date: Jun 2009
Posts: 2
Default

Quote:
Originally Posted by Will View Post
Hey Kanbei,
is this happening when you double-click the icon or after you hit "Play game" in the launcher.
Whether I click on the shortcut or open it from the file directly it does the same thing. it actually only shows the message sometimes usually a grey box appears then freezes and is labled al "not responding"
kanbei114 is offline   Reply With Quote
Old 07/04/2009, 12:49 pm   #5
Will
Telltale Team
 
Will's Avatar
 
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
Default

Ok, so it sounds like it could be a launcher issue. Let's start by trying to turn everything else off first:
To Boot Clean in Windows XP

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
8. After reboot, run game to see if it works.

After performing the necessary steps, restore your system by doing the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. On the General tab, choose Normal Startup
3. Click OK
4. Click YES, when asked to restart your computer
Will is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Control Scheme? RMJ1984 Tales of Monkey Island General Discussion 535 07/06/2009 04:24 am
Strong BAd's WorldWide Game for Cool People!!!! JBRPG Strong Bad General Discussion 10 08/16/2008 11:49 am
Release date discussion! ShaggE Strong Bad General Discussion 994 08/04/2008 10:57 am
Sam&Max Ep2 - stops working once a save game exists CptKlotz Game Support - General 16 08/06/2007 11:31 am
Three major problems with graphic adventure games, and possible solutions. anonima General Chat 32 11/02/2006 04:33 pm


All times are GMT -8. The time now is 09:17 am.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy