The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 07/07/2009, 10:16 pm   #1
The Mighty M
A Person
 
The Mighty M's Avatar
 
Join Date: Feb 2009
Location: England
Posts: 78
Default so sloooooooowwww

Dear telltale
I recently (today) downloaded my pre ordered monkey island game, only to find that the menu's don't display properly and the game goes extremely slow. When I tried it on my laptop it just gave me an error message and closed. What is the matter? How can I download it properly?
__________________
Rawr
The Mighty M is offline   Reply With Quote
Old 07/07/2009, 10:24 pm   #2
The Mighty M
A Person
 
The Mighty M's Avatar
 
Join Date: Feb 2009
Location: England
Posts: 78
Default

Please help
__________________
Rawr
The Mighty M is offline   Reply With Quote
Old 07/07/2009, 10:48 pm   #3
der_ketzer
Fhqwhgod
 
der_ketzer's Avatar
 
Join Date: Nov 2008
Location: in.meinem.turm.versteckt
Posts: 4,763
Default

Have you tried lowering the graphcs quality in the options menue ?
It starts out at 6 by default.
Set it down to 1 and experiment which value gives you the best performance then.

By the way: If this does not help the team might need your systemspecs and OS. A dxdiag report might be good aswell.

http://support.eidosinteractive.com/...barticleid=344
der_ketzer is offline   Reply With Quote
Old 07/07/2009, 11:00 pm   #4
The Mighty M
A Person
 
The Mighty M's Avatar
 
Join Date: Feb 2009
Location: England
Posts: 78
Default

I can't even do that,the arrows don't appear, only the text and a blank black background.
I'll try the link thouh.
__________________
Rawr
The Mighty M is offline   Reply With Quote
Old 07/08/2009, 12:55 am   #5
der_ketzer
Fhqwhgod
 
der_ketzer's Avatar
 
Join Date: Nov 2008
Location: in.meinem.turm.versteckt
Posts: 4,763
Default

Sorry I was playing.

Maybe you can try my prefs.prob
Its set to Quality 1 and 1024x768

Unzip and copy it to "my documnts"\Telltale Games\Launch of the Screaming Narwhal
Attached Files
File Type: zip prefs.zip (930 Bytes, 7 views)
der_ketzer is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 04:43 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy