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Tales of Monkey Island Hints Need some help with a puzzle? Spoilers are very likely in here. You've been warned.

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Old 07/13/2009, 06:20 am   #1
Majesty00
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Default No serial number yet??

Hello,

I was wondering if anyone else is having the same problem as me? I pre-ordered the game on early june and I *still* don't have my serial number for the game. I sent 2 messages to TellTale asking them my serial number, no answers.

Thanks
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Old 07/13/2009, 06:26 am   #2
kbogle24
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Is it in your list of ordered games? Check the icon of the joystick on the top right on the page.
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Old 07/13/2009, 08:33 am   #3
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Yes, it is in the list, but there is no serial number on the said page. :-(
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Old 07/13/2009, 09:18 am   #4
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Can you download it? If you can download it you can activate it without the serial.
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Old 07/13/2009, 09:50 am   #5
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There's some weirdness going on here. Please write into support@telltalegames.com and we'll straighten this out!
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Old 07/13/2009, 09:52 am   #6
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I've already sent 2 emails to your Support group. I haven't got any answers yet... It's been almost a week.
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Old 07/13/2009, 10:10 am   #7
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Right on, I just checked support for your two emails and we sent two replies. Please add support@telltalegames.com to your safe emails list because your spam filter might be catching them.

It looks like TMI was ordered as a gift (which is strange because we didn't allow gifting for TMI!) but I went ahead and made the correction myself to prevent more issues. Check your account page, there should be a real serial number now...
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Old 07/13/2009, 11:09 am   #8
Majesty00
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Thanks! I see it now and I'll finally be able to visit Monkey Island again!
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