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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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01/05/2007, 05:11 pm
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#1 |
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Member
Join Date: Oct 2006
Posts: 41
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How long is the email confirming your Season 1 upgrade supposed to take?
I'm a bit worried. What's the approximate time the email is supposed to arrive?
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01/05/2007, 05:39 pm
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#2 |
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Rowr!
Join Date: Oct 2006
Location: Ohio
Posts: 834
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Check your spam folder.
__________________
“I do not at all understand the mystery of grace - only that it meets us where we are but does not leave us where it found us.” - Ann Lamott http://hikergirl.tumblr.com |
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01/05/2007, 05:40 pm
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#3 | |
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Member
Join Date: Oct 2006
Posts: 41
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Quote:
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01/05/2007, 05:42 pm
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#4 |
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Rowr!
Join Date: Oct 2006
Location: Ohio
Posts: 834
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Oh, bummer
I'll let the people with the power and knowledge help.
__________________
“I do not at all understand the mystery of grace - only that it meets us where we are but does not leave us where it found us.” - Ann Lamott http://hikergirl.tumblr.com |
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01/05/2007, 05:54 pm
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#5 |
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Member
Join Date: Oct 2006
Posts: 41
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Help anyone?
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01/05/2007, 06:09 pm
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#6 |
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I Feel Fantastic
Join Date: Sep 2006
Location: Marin County, CA
Posts: 2,129
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Looks like you ordered after we sent the preorder emails, so you wouldn't have gotten a download email. There should have been a download button when you finished checkout, though. You can access that page again by going to http://www.telltalegames.com/support/findmyorder and entering your order id and password (the one you chose during checkout when you bought the upgrade). You should see a big green Download button for both episodes in there.
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01/05/2007, 06:12 pm
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#7 | |
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Member
Join Date: Oct 2006
Posts: 41
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Quote:
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01/05/2007, 06:14 pm
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#8 |
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Member
Join Date: Oct 2006
Posts: 41
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Disregard this, I've just got a PM explaining why I haven't got the email. Thanks anyway
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