Telltale Games

gameboykid93 · 07/30/2009, 08:05 am

i just started the bogey man and for some reason i am having graphical glitches at the lowest setting and i have a major slowdown in motion when i am outside of wallaces house. inside there is no problem. these are the only two places i have been in the game and i have not had this problem with any of the other games. please help.

Will · 07/30/2009, 08:56 am

What kind of graphical glitches are we talking about here?

gameboykid93 · 07/30/2009, 09:10 am

shadows where there should not be any and strange lines that occasionally appear onthe characters. the lines are not very frequent though.

Will · 07/30/2009, 09:12 am

The weird line things are an unfortunate bug in the game. We are working on fixing it, but suffice to say it's not a problem on your end.

As for the slowdown, could you post your system specs? Go to your Start menu and click on Run.
Type in "dxdiag" and hit enter.
Then go to the Display tab
While here, the useful things for us:
Name:
Current Display Mode:
Main Driver:
Version:
Date:
Also, what is your operating system?

gameboykid93 · 07/30/2009, 09:17 am

Mobile Intel(R) 915GM/GMS,910GML Express
1280x800 (32 bit) (60Hz)
ialmrnt5.dll
6.14.0010.4609
6/6/2006 17:25:12
windows XP service pack 3 i am pretty sure

gameboykid93 · 07/30/2009, 09:24 am

i also have the slowdown problem in the town.

*DjNDB* · 07/30/2009, 09:34 am

Quote:

Originally Posted by gameboykid93

Mobile Intel(R) 915GM/GMS,910GML Express
1280x800 (32 bit) (60Hz)
ialmrnt5.dll
6.14.0010.4609
6/6/2006 17:25:12
windows XP service pack 3 i am pretty sure

There are slightly newer drivers available you could give a try.

gameboykid93 · 07/30/2009, 09:35 am

which one should i download??? or should i download both?

gameboykid93 · 07/30/2009, 09:45 am

i tried to download it and it said the driver was not compatible or something like that

*DjNDB* · 07/30/2009, 09:56 am

Quote:

Originally Posted by gameboykid93

i tried to download it and it said the driver was not compatible or something like that

I see. Maybe some more details about your system would be helpful.

Please start dxdiag again:
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Now you have two options to make it accessible for us. Pick the one that works best for you:

If you know how, you can zip the file and attach it to a message.
You can upload it to Rapidshare and copy the link to the file into a new message.

RMJ1984 · 07/30/2009, 10:27 am

You forgot, yes you at Telltale, to glue them properly togther hahaha

http://peecee.dk/upload/view/183416/full

Watch this picture, he will crumble any minute!

or maybe he is a robot from the future, and his disguise is dissolving, maybe he is a TERMINATOR T-101!

moranlf · 07/30/2009, 12:12 pm

this episode seems to be very glitched and bugged, as apposed to past episodes.
Here's one example:
http://img521.yfrog.com/i/buggy1.jpg/

Another thing is wrong with gromit's animation when trying to navigate him to the border of the "game world" in town center, he will keep walking in place doing dog-moonwalking...

Another game-breaking bug is that the mouse cursor disappear when zooming in on inventory objects such as clues and golf booklet (can't click left or right for reading the book).

waiting for patch or new game...

Will · 07/30/2009, 12:52 pm

Hey Moran, are you currently blocked on the cursor thing? And if so, can you send us a save? That will help us track down and fix the problem a lot more quickly.

moranlf · 07/30/2009, 01:09 pm

I'm attaching my save game
please note that it doesn't happen EVERY time, but often enough...
just select the golf book from inventory and wait 1-2 seconds and the cursor disappears (unless it's a problem on my end and then you won't see it...)

Laserschwert · 07/30/2009, 01:50 pm

I can confirm that this episode is much more buggy than any Telltale-game (which were mostly bug-free for me).

- The pamphlet I got from Felicitie's aunt is partly unreadable, because some parts of the textures don't get carried over when turning the page (or later pages are showing through)
- When having Gromit "use" the butler-robot in the empty club, he (and the robot) strangely switch positions through the room (i.e. on the butler's "track"), at least in the "interaction animation close-up" (although after that the robot always ends up in his usual place)
- When interacting with the "tee-time"-bell, Gromit walks to the "tee-hee time"-bell, but the close up shows him using the correct bell
- When using the normal golf club (without the gloves) on the pool-ball, the animation of Wallace hitting the cue-ball shows him without a club in his hands
- Cracked character models

And these are just the ones I remember right now.

Will · 07/30/2009, 02:36 pm

Ok, it looks like theres a timer issue that's causing it. So long as you don't just leave it sitting on that screen for a few seconds, you should be fine. You should also be able to right click or hit escape to back out of it.

07/30/2009, 08:05 am	#1
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	the bogey man problem i just started the bogey man and for some reason i am having graphical glitches at the lowest setting and i have a major slowdown in motion when i am outside of wallaces house. inside there is no problem. these are the only two places i have been in the game and i have not had this problem with any of the other games. please help.

07/30/2009, 12:12 pm	#12
moranlf Junior Member Join Date: Jun 2009 Posts: 2	lots of glitches this episode seems to be very glitched and bugged, as apposed to past episodes. Here's one example: http://img521.yfrog.com/i/buggy1.jpg/ Another thing is wrong with gromit's animation when trying to navigate him to the border of the "game world" in town center, he will keep walking in place doing dog-moonwalking... Another game-breaking bug is that the mouse cursor disappear when zooming in on inventory objects such as clues and golf booklet (can't click left or right for reading the book). waiting for patch or new game...

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
ATI Radeon Problem	bashar	Game Support - General	30	08/07/2009 06:22 am
Had a problem with TMI too, here is the solution that worked for me	TheGreyMatter	Game Support - General	0	07/08/2009 09:44 am
download problem	rinchwind	Forum & Site Help	1	02/16/2009 10:30 am
A second problem	SuperBosco	Game Support - General	1	01/14/2009 12:59 pm
Sam and Max: CS - Major Problem	Sanity Massacre	Shopping or Activation Support	8	11/05/2006 02:53 am

07/30/2009, 08:56 am	#2
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	What kind of graphical glitches are we talking about here?

07/30/2009, 09:10 am	#3
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	shadows where there should not be any and strange lines that occasionally appear onthe characters. the lines are not very frequent though.

07/30/2009, 09:12 am	#4
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	The weird line things are an unfortunate bug in the game. We are working on fixing it, but suffice to say it's not a problem on your end. As for the slowdown, could you post your system specs? Go to your Start menu and click on Run. Type in "dxdiag" and hit enter. Then go to the Display tab While here, the useful things for us: Name: Current Display Mode: Main Driver: Version: Date: Also, what is your operating system?

07/30/2009, 09:17 am	#5
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	Mobile Intel(R) 915GM/GMS,910GML Express 1280x800 (32 bit) (60Hz) ialmrnt5.dll 6.14.0010.4609 6/6/2006 17:25:12 windows XP service pack 3 i am pretty sure

07/30/2009, 09:24 am	#6
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	i also have the slowdown problem in the town.

07/30/2009, 09:35 am	#8
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	which one should i download??? or should i download both?

07/30/2009, 09:45 am	#9
gameboykid93 Junior Member Join Date: Jul 2009 Posts: 27	i tried to download it and it said the driver was not compatible or something like that

07/30/2009, 10:27 am	#11
RMJ1984 Senior Member Join Date: Nov 2006 Posts: 607	You forgot, yes you at Telltale, to glue them properly togther hahaha http://peecee.dk/upload/view/183416/full Watch this picture, he will crumble any minute! or maybe he is a robot from the future, and his disguise is dissolving, maybe he is a TERMINATOR T-101!

07/30/2009, 12:52 pm	#13
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	Hey Moran, are you currently blocked on the cursor thing? And if so, can you send us a save? That will help us track down and fix the problem a lot more quickly.

07/30/2009, 01:50 pm	#15
Laserschwert The F*ckest Uppest Join Date: Oct 2006 Location: Cologne, Germany Posts: 1,850	I can confirm that this episode is much more buggy than any Telltale-game (which were mostly bug-free for me). - The pamphlet I got from Felicitie's aunt is partly unreadable, because some parts of the textures don't get carried over when turning the page (or later pages are showing through) - When having Gromit "use" the butler-robot in the empty club, he (and the robot) strangely switch positions through the room (i.e. on the butler's "track"), at least in the "interaction animation close-up" (although after that the robot always ends up in his usual place) - When interacting with the "tee-time"-bell, Gromit walks to the "tee-hee time"-bell, but the close up shows him using the correct bell - When using the normal golf club (without the gloves) on the pool-ball, the animation of Wallace hitting the cue-ball shows him without a club in his hands - Cracked character models And these are just the ones I remember right now.

07/30/2009, 02:36 pm	#16
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	Ok, it looks like theres a timer issue that's causing it. So long as you don't just leave it sitting on that screen for a few seconds, you should be fine. You should also be able to right click or hit escape to back out of it.