Telltale Games

Senemail · 02/07/2007, 11:41 am

I would like to cancel my order before the payment hits the bank. I just ordered like 20 minutes ago. I have Windows Vista which is not compatible . I have not dowloaded the software yet. I was so excited about sam and max that I failed to read that its quirky with windows vista. I have sent an email to support. My issue number is (issue 3126) Thank you. I just wanted to follow up.

Emily · 02/07/2007, 12:35 pm

The only Sam & Max game that currently doesn't work with Vista is episode 1, and that will be fixed soon. Episodes 2 and 3 are Vista-compatible already (and the rest will be too).

I can still cancel it if you want, just want to make sure you have all the facts!

Senemail · 02/07/2007, 12:45 pm

Good afternoon Mrs. Emily. Again, thank you for everything! (all of the information) I have decided to still cancel the order. I have sent an email as well. Thank you for your great customer service. It is appreciated!

Emily · 02/07/2007, 12:46 pm

Okay, I'll take care of it.

02/07/2007, 11:41 am	#1
Senemail Junior Member Join Date: Feb 2007 Posts: 2	Cancelling My Order I would like to cancel my order before the payment hits the bank. I just ordered like 20 minutes ago. I have Windows Vista which is not compatible . I have not dowloaded the software yet. I was so excited about sam and max that I failed to read that its quirky with windows vista. I have sent an email to support. My issue number is (issue 3126) Thank you. I just wanted to follow up. Last edited by Senemail; 02/07/2007 at 12:05 pm.

02/07/2007, 12:45 pm	#3
Senemail Junior Member Join Date: Feb 2007 Posts: 2	Still going to cancel my order but thank you! Good afternoon Mrs. Emily. Again, thank you for everything! (all of the information) I have decided to still cancel the order. I have sent an email as well. Thank you for your great customer service. It is appreciated!

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02/07/2007, 12:35 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	The only Sam & Max game that currently doesn't work with Vista is episode 1, and that will be fixed soon. Episodes 2 and 3 are Vista-compatible already (and the rest will be too). I can still cancel it if you want, just want to make sure you have all the facts!

02/07/2007, 12:46 pm	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Okay, I'll take care of it.