Telltale Games

cacophonypop · 08/21/2009, 11:44 am

Hi

I have just downloaded ToMI chapters 1 and 2 ... I haven't yet tried chapter 2, but I can't get chapter 1 to work. I've tried a load of suggestions from the other threads but nothing seems to be making any difference.

Basically, I launch the game, nothing happens for a minute or two, then I get a black screen for about 3 or 4 minutes. The lucasarts/telltale screen comes up, and at the bottom is a whole bunch of brown and green squares. The menu screen comes up, and I can see the right hand side (which says monkey island etc) fine, but the left hand side, which I assume must be text like load game is brown and green squares. I also have no mouse cursor once it gets past the black screen, but if you move the mouse about enough the squares get bigger (must be when the mouse is pointing to them) I managed to start the game once by clicking away like this, but graphics were painfully slow and a page full of those brown and green squares reappeared at which point I couldn't get any further.

My drivers are all up to date, please help!!!!!!!!!!!!

cacophonypop · 08/21/2009, 12:02 pm

Here's a screenshot of the problem

cacophonypop · 08/21/2009, 12:03 pm

oops, it didnt attach

cacophonypop · 08/21/2009, 12:54 pm

Just incase anyone else has this problem, I've now sorted it. Copied everything to external hard drive, formatted my laptop and reinstalled drivers and it appears to be working now

mremaknu · 09/19/2009, 11:57 pm

I'm having this problem too, but is there a way to solve it that doesn't involve reformatting my laptop? I don't own an external hard drive and even if I did, that seems kind of excessive.

StaticChu · 09/20/2009, 07:43 am

I am having the same problem, I really do not want to reformat my laptop for this, someone please help!

*DjNDB* · 09/20/2009, 08:40 am

So you are all Laptop users?
Please tell me the Manufacturer and exact Model.

Further please give us some more information:
dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Then e.g. zip the file and attach it to a message.

StaticChu · 09/20/2009, 09:27 am

My laptop is crappy but I figured I'd be able to run ToMI. I've had graphical problems with games before due to the integrated graphics on my latop.

Here's my DXDiag...

http://www.filedropper.com/dxdiag_2

*DjNDB* · 09/20/2009, 09:38 am

Quote:

Originally Posted by StaticChu

My laptop is crappy but I figured I'd be able to run ToMI. I've had graphical problems with games before due to the integrated graphics on my latop.

This looks promising.

Quote:

Card name: Mobile Intel(R) 965 Express Chipset Family
Driver Date/Size: 6/29/2007 11:15:18, 2363392 bytes

Some old graphics driver, probably the reason for the problem.
Please download and install the latest Intel GMA 965 Driver

Quote:

Description: Speakers (High Definition Audio Device)
Date and Size: 11/2/2006 05:06:49, 235520 bytes

I would also suggest that you install the latest Realtek HDA driver.

StaticChu · 09/20/2009, 09:44 am

Thx for the advice!

I actually just got the game to work by downloading a prefs file you uploaded in another thread, the 800x600 windowed quality 1 prefs file. Game is running OK so far, no more green and brown square blotches where text should be and the fps is gone way up.

I'll get the new drivers and post back if it worked to get the game running on a better quality.

mremaknu · 09/20/2009, 05:29 pm

I can't run the intel driver's installation; it tells me I need to go to my computer's manufacturer (dell) and I found the same driver as what the first guy listed.

*DjNDB* · 09/21/2009, 04:06 am

Quote:

Originally Posted by mremaknu

I can't run the intel driver's installation; it tells me I need to go to my computer's manufacturer (dell) and I found the same driver as what the first guy listed.

That was a solution for StaticChu.

You did not answer my questions so i don't know anything about your system.

gachupian · 09/21/2009, 07:08 am

Quote:

Originally Posted by StaticChu

Thx for the advice!

I actually just got the game to work by downloading a prefs file you uploaded in another thread, the 800x600 windowed quality 1 prefs file. Game is running OK so far, no more green and brown square blotches where text should be and the fps is gone way up.

I'll get the new drivers and post back if it worked to get the game running on a better quality.

Sorry mate. can u tell em where did u get that 800x600 file to make the game work.
i getting desesperated.
cheers

*DjNDB* · 09/21/2009, 07:40 am

Quote:

Originally Posted by gachupian

Sorry mate. can u tell em where did u get that 800x600 file to make the game work.
i getting desesperated.
cheers

Replacing the file prefs.prop
Download this prefs.prop.
It has a 800x600 resolution, quality 1 and is in windowed mode.

In "My Documents/Telltale Games/" you'll find a folder for the episode.
Replace the existing prefs.prop with the one you downloaded.

supermax666 · 10/04/2009, 03:46 pm

I have the same problem!! I tried the prefs file and it didn't work... I've attached my zipped dxdiag... what do I have to do?

*DjNDB* · 10/05/2009, 01:46 am

Quote:

Originally Posted by supermax666

I have the same problem!! I tried the prefs file and it didn't work... I've attached my zipped dxdiag... what do I have to do?

Quote:

Card name: Mobile Intel(R) 965 Express Chipset Family
Driver Date/Size: 5/8/2007 17:55:22, 2363392 bytes

Try updating to the latest Graphics Driver for your system.

Sameer0007 · 11/02/2009, 09:31 am

Hi, i have downloaded this game but it doesn't run om my PC. It starts and i get logo Disclaimer and sound then the screen stays black but i van see the green cursor..i have latest direct X and my all drivers are updated... I have P4 1.8Ghz processor, 80GB Hard disk...1GB RAM and 64 MB Intel chipset 82845G grapics card.
I would love love to play this game. Can you help me please..
Thanks..

Reply soon please!

*DjNDB* · 11/02/2009, 09:51 am

Quote:

Originally Posted by Sameer0007

Reply soon please!

How long do you wait when it stays black?
Have you tried different Episodes?

Also please give us some more information:
dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Then e.g. zip the file and attach it to a message.

Sameer0007 · 11/02/2009, 10:06 am

i Usually for 5 mins and yes same goes for chap 1. u think o should wait for long? And here's my DxDiag

*DjNDB* · 11/02/2009, 10:37 am

Please run the DirectX updater. The File Dates in your dxdiag are horribly old.

If it doesn't find any updates, run the full DirectX installer.

08/21/2009, 11:44 am	#1
cacophonypop Junior Member Join Date: Aug 2009 Posts: 4	Problem with Tales of Monkey Island Hi I have just downloaded ToMI chapters 1 and 2 ... I haven't yet tried chapter 2, but I can't get chapter 1 to work. I've tried a load of suggestions from the other threads but nothing seems to be making any difference. Basically, I launch the game, nothing happens for a minute or two, then I get a black screen for about 3 or 4 minutes. The lucasarts/telltale screen comes up, and at the bottom is a whole bunch of brown and green squares. The menu screen comes up, and I can see the right hand side (which says monkey island etc) fine, but the left hand side, which I assume must be text like load game is brown and green squares. I also have no mouse cursor once it gets past the black screen, but if you move the mouse about enough the squares get bigger (must be when the mouse is pointing to them) I managed to start the game once by clicking away like this, but graphics were painfully slow and a page full of those brown and green squares reappeared at which point I couldn't get any further. My drivers are all up to date, please help!!!!!!!!!!!! Last edited by cacophonypop; 08/21/2009 at 12:28 pm. Reason: tried chapter 2 - doing exactly the same thing

09/20/2009, 08:40 am	#7
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,740	So you are all Laptop users? Please tell me the Manufacturer and exact Model. Further please give us some more information: dxdiag Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter. Now click on the button that says "save all information". It will prompt you to save a file. Save it where you can find it. Then e.g. zip the file and attach it to a message. Last edited by DjNDB; 12/04/2009 at 01:48 am. Reason: Removing filedropper upload suggestion. They randomly delete hosted files.

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08/21/2009, 12:02 pm	#2
cacophonypop Junior Member Join Date: Aug 2009 Posts: 4	Here's a screenshot of the problem

08/21/2009, 12:54 pm	#4
cacophonypop Junior Member Join Date: Aug 2009 Posts: 4	Just incase anyone else has this problem, I've now sorted it. Copied everything to external hard drive, formatted my laptop and reinstalled drivers and it appears to be working now

09/19/2009, 11:57 pm	#5
mremaknu Junior Member Join Date: Sep 2009 Posts: 2	I'm having this problem too, but is there a way to solve it that doesn't involve reformatting my laptop? I don't own an external hard drive and even if I did, that seems kind of excessive.

09/20/2009, 07:43 am	#6
StaticChu Junior Member Join Date: Sep 2009 Posts: 3	I am having the same problem, I really do not want to reformat my laptop for this, someone please help!

09/20/2009, 09:27 am	#8
StaticChu Junior Member Join Date: Sep 2009 Posts: 3	My laptop is crappy but I figured I'd be able to run ToMI. I've had graphical problems with games before due to the integrated graphics on my latop. Here's my DXDiag... http://www.filedropper.com/dxdiag_2

09/20/2009, 09:44 am	#10
StaticChu Junior Member Join Date: Sep 2009 Posts: 3	Thx for the advice! I actually just got the game to work by downloading a prefs file you uploaded in another thread, the 800x600 windowed quality 1 prefs file. Game is running OK so far, no more green and brown square blotches where text should be and the fps is gone way up. I'll get the new drivers and post back if it worked to get the game running on a better quality.

09/20/2009, 05:29 pm	#11
mremaknu Junior Member Join Date: Sep 2009 Posts: 2	I can't run the intel driver's installation; it tells me I need to go to my computer's manufacturer (dell) and I found the same driver as what the first guy listed.

11/02/2009, 09:31 am	#17
Sameer0007 Junior Member Join Date: Nov 2009 Posts: 5	Hi, i have downloaded this game but it doesn't run om my PC. It starts and i get logo Disclaimer and sound then the screen stays black but i van see the green cursor..i have latest direct X and my all drivers are updated... I have P4 1.8Ghz processor, 80GB Hard disk...1GB RAM and 64 MB Intel chipset 82845G grapics card. I would love love to play this game. Can you help me please.. Thanks.. Reply soon please!

11/02/2009, 10:37 am	#20
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,740	Please run the DirectX updater. The File Dates in your dxdiag are horribly old. If it doesn't find any updates, run the full DirectX installer.