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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 12/14/2009, 11:02 am   #1
SirDoctor
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Default Delivery problems?

I ordered the Sam and Max season 2 DVD back in October which shipped on October 26 and it still hasn't arrived. I know I'm in the UK so I'm used to long delivery times but it shouldn't be take that long should it??

There's no tracking available so I would appreciate it if you could check up on the order if possible.

Thanks in advance!

Last edited by SirDoctor; 12/14/2009 at 01:42 pm.
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Old 12/14/2009, 12:29 pm   #2
David E
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Hi SirDoctor! International orders can take as long as 6-8 weeks to deliver sometimes. Give it a couple more weeks, and if there's still no DVD, we can re-ship it to you.
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Old 12/20/2009, 02:54 pm   #3
helsbels172
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Question

Hop this is ok to post this in this section

I have recently bought tales of monkey island through telltale games for my pc but realise you can download episodes for free. Whats the difference betweeen them? Obviously one you pay for and one you dont but is there a bonus to buying it (from america) Do you get a bonus disc and when it comes through the post will it be like a pc game you can buy in the shops?

I've been a fan of monkey island for years and am a little confused how this one works etc!!
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Old 12/20/2009, 03:01 pm   #4
Gabriele_C91
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Quote:
Originally Posted by helsbels172 View Post
Hop this is ok to post this in this section

I have recently bought tales of monkey island through telltale games for my pc but realise you can download episodes for free. Whats the difference betweeen them? Obviously one you pay for and one you dont but is there a bonus to buying it (from america) Do you get a bonus disc and when it comes through the post will it be like a pc game you can buy in the shops?

I've been a fan of monkey island for years and am a little confused how this one works etc!!
OMG, i was reading your previous post and laughing at you , but now i understand that you may referred to this page http://www.telltalegames.com/mytelltale/purchases . This is where all your bought games are stored for you, but you are not able to see or download them if you have not bought them.
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Old 12/20/2009, 03:44 pm   #5
PetiteBiere
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Also, Ice Station Santa is free, so it's normal if it appears on the purchase list even if you didn't bought it. I was surprised at first too.
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