The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Shopping or Activation Support

Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 12/23/2009, 10:43 am   #1
cindymmmm
Junior Member
 
Join Date: Dec 2009
Posts: 1
Default Duplicate order

Hi, I ordered a game for my daughter, and accidently hit 'buy now' (or purchase) twice, and was charged twice. I sent an e-mail on 12/4, and got the automated response and an issue # (issue-24281), and was told if I did not hear anything soon, to post in the forum. Here I am! I have already gotten the credit card statement. The two order numbers were:

I just need to get the charge reversed on the duplicate order!
Thanks for your help!

Last edited by bonnie; 12/31/2009 at 08:08 pm. Reason: order numbers included
cindymmmm is offline   Reply With Quote
Old 12/31/2009, 08:10 pm   #2
bonnie
Senior Member
 
bonnie's Avatar
 
Join Date: Aug 2009
Posts: 289
Default

Hi Cindy,
Check your pm. I sent a reply to your ticket but, obviously the spam or junk folders were a little hungry and must have eaten it.

Cheers,
bonnie
bonnie is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Address change before receiving my order kprojekt Shopping or Activation Support 2 04/02/2008 12:54 pm
Wrong order number ? RabbityTing Shopping or Activation Support 5 11/09/2007 08:20 pm
Want to add more to your order? Ryan Shopping or Activation Support 5 08/02/2007 07:09 am
Order Number Doesn't Exist? - READ LAST POST IF YOU'RE GETTING THIS ERROR ben_ethus Shopping or Activation Support 19 01/05/2007 01:41 pm
Sam and Max series 1 - have I just found the answer to my order issue? iamasmith Shopping or Activation Support 3 12/16/2006 08:36 pm


All times are GMT -8. The time now is 03:48 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy