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Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

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Old 01/25/2010, 04:49 pm   #1
Cyd
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Default Fright of the Bumblebees

My game locks up when I go to town to solve the "bee situation". The only exit is ctrl-alt-del. Looking at the YouTube video of what should be happening shows me that there is a cut scene that should be happening before I start solving the town bee section. I DO NOT get that cut scene. Maybe my disc is defective. My purchase was the four episode boxed version from Best Buy for $19.99.

I have reinstalled and also started over, with no change. The folks at the support forum were very kind, but could not help. I've also reported my glitch to Product Support. I can't think of anything else to do.

Does anyone have a saved game from after the bees in town are taken care of?

Any help is appreciated.

Cyd
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Old 01/25/2010, 08:53 pm   #2
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Cyd, sadly I don't believe the save games from the downloaded versions (which is what I believe nearly everyone here is running) work with the disc versions. Who is the actual publisher of the retail version for that? I would try and get ahold of them if you can.

EDIT
Looks like it's U&I Entertainment.
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Old 01/26/2010, 06:06 am   #3
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Quote:
Originally Posted by jweir View Post
Cyd, sadly I don't believe the save games from the downloaded versions (which is what I believe nearly everyone here is running) work with the disc versions. Who is the actual publisher of the retail version for that? I would try and get ahold of them if you can.

EDIT
Looks like it's U&I Entertainment.
The Publisher is TellTale Games with Aardman. I've contacted Support. I guess I have to wait and see. I still might try to exchange it at Best Buy for another copy. I think Best does that if you are exchanging for the same game.

Episode two and episode three have played very well.

Thanks for your reply.

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Old 02/02/2010, 01:51 pm   #4
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I have the same exact problem, so doubt if there is a problem with your disk. Just bought the Grand Adventures at Best Buy today. The game played with no problems to this point. Anyone with any ideas to fix greatly appreciated. I will attempt to contact support.

Thanks!
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Old 02/27/2010, 03:51 pm   #5
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I too have the same issue. I got my copy of the game at Wal-Mart. It's getting to be annoying. It's almost as if it's trying to react as if Wallace were the one in control when it's not. Then again, I guess it would have locked up when I went to splash or look at the red mailbox... I'm gonna give this episode a break till I can get a bit more info on exactly what's going on with this.
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Old 02/28/2010, 03:33 am   #6
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Please read about the issue and continue posting in this thread.

As a workaround for now try deleting the file Will mentions here.
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