Telltale Games

red_avatar · 04/09/2010, 07:24 am

I preordered Sam & Max when it was first announced only to now find that the preorder package has changed and includes a bunch of stuff while the price tag is still the same. Why don't people who preordered before this get these as well? It's still a preorder after all? It only seems fair that people who were quicker in preordering should be in on the same deal.

*Macfly77* · 04/09/2010, 07:55 am

Not sure what you're talking about as the "goodies" are still the ones that I got when I preordered the game on March 11.

According to the game's order page, the preorder bonuses are:

"A coupon for a free game episode!
Access to an exclusive private forum!
Avatars, Wallpaper, and more downloadable goodies!"

In my preorder confirmation e-mail, I got:

A link to an exclusive private forum:

"1.) You get access to a private forum where you can chat with the team that makes Sam & Max games possible. Join the discussion by clicking here."

A coupon for a free game episode:

"2.) You get a coupon code good for one free Telltale episode:

***-***-***-***

Enter the code in your cart to get your free game! This coupon code is valid now through December 31, 2010."

And a notice about future goodies:

"3.) You'll get additional goodies and discounts as the third Sam & Max season gets underway. We'll talk about those a bit later; stay tuned!"

Am I missing something?

*Irishmile* · 04/09/2010, 08:18 am

What you didn't get the last minute preorder life size statue of the thumb tack from Sam and Max's bulletin board?

red_avatar · 04/09/2010, 08:27 am

Quote:

Originally Posted by Macfly77

Not sure what you're talking about as the "goodies" are still the ones that I got when I preordered the game on March 11.

According to the game's order page, the preorder bonuses are:

"A coupon for a free game episode!
Access to an exclusive private forum!
Avatars, Wallpaper, and more downloadable goodies!"

In my preorder confirmation e-mail, I got:

A link to an exclusive private forum:

"1.) You get access to a private forum where you can chat with the team that makes Sam & Max games possible. Join the discussion by clicking here."

A coupon for a free game episode:

"2.) You get a coupon code good for one free Telltale episode:

***-***-***-***

Enter the code in your cart to get your free game! This coupon code is valid now through December 31, 2010."

And a notice about future goodies:

"3.) You'll get additional goodies and discounts as the third Sam & Max season gets underway. We'll talk about those a bit later; stay tuned!"

Am I missing something?

Well I didn't get any of those so it seems you are. I pre-ordered it before they even sent out emails and I didn't get the email you mention and ergo no forum, no free episode etc. If all this was in an email ... very odd since my spam filter is off.

*Macfly77* · 04/09/2010, 08:37 am

Did you get an e-mail confirming your order (with a title like "Confirmation for Telltale Games order ***************")?
If yes, it's all in there.
If not, you should e-mail Telltale at support@telltalegames.com

David E · 04/09/2010, 08:49 am

Hey Red,

I'll send you the contents of your Order Confirmation email via PM.

red_avatar · 04/09/2010, 10:44 am

Quote:

Originally Posted by David E

Hey Red,

I'll send you the contents of your Order Confirmation email via PM.

Thank you very much

.

And no MacFly77, I didn't get a single email after ordering it which worried me a bit since I always got an email before - I own every series on Telltale and bought tons of extras (like the drinking vessel now) but I only got a Paypal email after paying this time. Very odd but at least it's fixed now

Thanks again David E.

FredC · 04/10/2010, 11:33 am

I just preordered Sam & Max Devil's Playhouse today, and no confirmation e-mail with special goodies for me either. I suspected this may have been due to an outdated e-mail address (I'm not sure though, but I went and changed it just in case). Regardless, I got a paypal confirmation of the payment as well as the games in my cart now.

Is there any way I can get access to the forum and the free Telltale game?

Thanks!

04/09/2010, 07:24 am	#1
red_avatar Junior Member Join Date: Apr 2010 Posts: 3	Sam & Max Devil's Playhouse preorder deal freebies?? I preordered Sam & Max when it was first announced only to now find that the preorder package has changed and includes a bunch of stuff while the price tag is still the same. Why don't people who preordered before this get these as well? It's still a preorder after all? It only seems fair that people who were quicker in preordering should be in on the same deal. Last edited by red_avatar; 04/09/2010 at 07:25 am. Reason: title edit

04/09/2010, 08:18 am	#3
Irishmile The Skipping Dead Join Date: Jun 2009 Location: WI, its a paradise 3 months of the year Posts: 6,542	What you didn't get the last minute preorder life size statue of the thumb tack from Sam and Max's bulletin board? __________________ unholy THIS! I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own.

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04/09/2010, 07:55 am	#2
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,366	Not sure what you're talking about as the "goodies" are still the ones that I got when I preordered the game on March 11. According to the game's order page, the preorder bonuses are: "A coupon for a free game episode! Access to an exclusive private forum! Avatars, Wallpaper, and more downloadable goodies!" In my preorder confirmation e-mail, I got: A link to an exclusive private forum: "1.) You get access to a private forum where you can chat with the team that makes Sam & Max games possible. Join the discussion by clicking here." A coupon for a free game episode: "2.) You get a coupon code good for one free Telltale episode: *---* Enter the code in your cart to get your free game! This coupon code is valid now through December 31, 2010." And a notice about future goodies: "3.) You'll get additional goodies and discounts as the third Sam & Max season gets underway. We'll talk about those a bit later; stay tuned!" Am I missing something?

04/09/2010, 08:37 am	#5
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,366	Did you get an e-mail confirming your order (with a title like "Confirmation for Telltale Games order ***************")? If yes, it's all in there. If not, you should e-mail Telltale at support@telltalegames.com

04/09/2010, 08:49 am	#6
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	Hey Red, I'll send you the contents of your Order Confirmation email via PM.

04/10/2010, 11:33 am	#8
FredC Junior Member Join Date: May 2008 Posts: 4	I just preordered Sam & Max Devil's Playhouse today, and no confirmation e-mail with special goodies for me either. I suspected this may have been due to an outdated e-mail address (I'm not sure though, but I went and changed it just in case). Regardless, I got a paypal confirmation of the payment as well as the games in my cart now. Is there any way I can get access to the forum and the free Telltale game? Thanks!