Telltale Games

The Highway · 03/14/2010, 06:48 am

I bought the full season of Wallace and gromit's grand adventures back mid last year, but your website says I have to buy the season and still pay for shipping to recurve the DVD, which is rediculous! Why is this happening?

KevinD872 · 03/14/2010, 06:58 am

I don't see it now (perhaps because I already ordered and received the DVD), but I had purchased all episodes as well and I found an option to get the DVD by paying only shipping. All I had to do was enter my order # from the season purchase.

Have you looked around at all different W&G product pages? There are a couple different ways you can get to the purchase page. There may even be more than this....

http://www.telltalegames.com/store/grandadventures-disc

http://www.telltalegames.com/store/w...randadventures

If still no joy, just email their support. I'm sure they'll straighten it out.

The Highway · 03/15/2010, 03:53 am

nope, not working. thanks anyway!

GinnyN · 03/15/2010, 07:02 am

Quote:

Originally Posted by KevinD872

http://www.telltalegames.com/store/grandadventures-disc

This one is working for me. (I'm waiting for the Mac version of W&G to order it =P)

Planeforger · 03/15/2010, 07:22 am

This seems like a pretty common problem - it happened to me as well.

I don't think there's anything we can do about it ourselves, so I'd say contacting support and waiting is your best bet.

*DjNDB* · 03/15/2010, 10:49 am

Quote:

Originally Posted by The Highway

I bought the full season of Wallace and gromit's grand adventures back mid last year, but your website says I have to buy the season and still pay for shipping to recurve the DVD, which is rediculous! Why is this happening?

Did you buy the individual episodes or the whole season?
If you bought them individually look here.

The Highway · 03/16/2010, 12:48 am

Nope, I bought it and Monkey Island as full seasons at the same time, and the Monkey Island DVD has none of these problems.

The Highway · 07/20/2010, 06:12 am

It happened again. Bonnie, unflag it please. I want to order it now, but I don't want to pay for it because I haven't bought one yet.

The Highway · 07/20/2010, 06:15 am

Oh, and also, I want to take advantage of the free shipping at the moment. PLEASE HURRY!

The Highway · 07/21/2010, 03:50 am

come on, im ordering stuff now and i would really like this just so i have it!

xbskid · 07/21/2010, 06:50 pm

I still think it's silly that both the full season and the season upgrade are the same price.

*DjNDB* · 07/21/2010, 11:47 pm

Quote:

Originally Posted by xbskid

I still think it's silly that both the full season and the season upgrade are the same price.

You are right. The Full season should cost at least $27

The Highway · 07/25/2010, 08:22 am

i'm placing another order soon. telltale, please fix this!

03/14/2010, 06:48 am	#1
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	I bought the full season I bought the full season of Wallace and gromit's grand adventures back mid last year, but your website says I have to buy the season and still pay for shipping to recurve the DVD, which is rediculous! Why is this happening?

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03/14/2010, 06:58 am	#2
KevinD872 Senior Member Join Date: Jun 2009 Location: South suburbs of Chicago, IL Posts: 125	I don't see it now (perhaps because I already ordered and received the DVD), but I had purchased all episodes as well and I found an option to get the DVD by paying only shipping. All I had to do was enter my order # from the season purchase. Have you looked around at all different W&G product pages? There are a couple different ways you can get to the purchase page. There may even be more than this.... http://www.telltalegames.com/store/grandadventures-disc http://www.telltalegames.com/store/w...randadventures If still no joy, just email their support. I'm sure they'll straighten it out.

03/15/2010, 03:53 am	#3
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	nope, not working. thanks anyway!

03/15/2010, 07:22 am	#5
Planeforger Freelance Lagomorph Join Date: Jan 2007 Location: Melbourne, Australia Interesting Posts: 0 Posts: 290	This seems like a pretty common problem - it happened to me as well. I don't think there's anything we can do about it ourselves, so I'd say contacting support and waiting is your best bet.

03/16/2010, 12:48 am	#7
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	Nope, I bought it and Monkey Island as full seasons at the same time, and the Monkey Island DVD has none of these problems.

07/20/2010, 06:12 am	#8
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	It happened again. Bonnie, unflag it please. I want to order it now, but I don't want to pay for it because I haven't bought one yet.

07/20/2010, 06:15 am	#9
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	Oh, and also, I want to take advantage of the free shipping at the moment. PLEASE HURRY!

07/21/2010, 03:50 am	#10
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	come on, im ordering stuff now and i would really like this just so i have it!

07/21/2010, 06:50 pm	#11
xbskid Senior Member Join Date: Apr 2009 Location: Turdbarn Posts: 726	I still think it's silly that both the full season and the season upgrade are the same price.

07/25/2010, 08:22 am	#13
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	i'm placing another order soon. telltale, please fix this!