The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Shopping or Activation Support

Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 09/06/2010, 01:51 pm   #1
cheeken
Junior Member
 
Join Date: Apr 2009
Posts: 5
Post Passwords with special characters & login problems

Passwords that contain apostrophes seem to prevent logins via the 'activation panel' in most TTG games, even though logging in to the website works.

More specifically, when my password contains an apostrophe, I cannot activate my games via login - I am told I entered the wrong password. Immediately after changing my password and removing the apostrophe, however, the activation works properly (via login).

For a long time, I had been activating my games via serial number because of this problem. Only with the recent game bundle did I uncover this problem, as the lack of a serial number activation in this particular product forced me to investigate.

PS - This isn't a call for support, per se; my games are working fine now. Just wanted let folks know this problem exists.
cheeken is offline   Reply With Quote
Old 09/06/2010, 08:36 pm   #2
xbskid
Senior Member
 
Join Date: Apr 2009
Location: Turdbarn
Posts: 725
Default

If it doesn't let you enter your password--and passwords with non-alphanumeric characters -are- normal--then it's a problem. Toss a bug ticket to support.
xbskid is offline   Reply With Quote
Old 09/07/2010, 12:44 am   #3
Leak
Blorp blorp blorp...
 
Leak's Avatar
 
Join Date: Feb 2008
Location: Linz, Austria
Posts: 983
Default

Considering apostrophes are the string constant delimiters in SQL I'm hoping there's not another tale of Little Bobby Tables ahead for Telltale...
Leak is offline   Reply With Quote
Old 09/07/2010, 05:20 pm   #4
xbskid
Senior Member
 
Join Date: Apr 2009
Location: Turdbarn
Posts: 725
Default

Quote:
Originally Posted by Leak View Post
Considering apostrophes are the string constant delimiters in SQL I'm hoping there's not another tale of Little Bobby Tables ahead for Telltale...
Little Bobby Tables's sister is apparently named "Help I'm trapped in a driver's license factory".
xbskid is offline   Reply With Quote
Old 09/07/2010, 11:12 pm   #5
flesk
Senior Member
 
flesk's Avatar
 
Join Date: Sep 2008
Location: Norway
Posts: 679
Default

I can't imagine Telltale not using prepared statements.
flesk is offline   Reply With Quote
Old 09/08/2010, 03:09 am   #6
xbskid
Senior Member
 
Join Date: Apr 2009
Location: Turdbarn
Posts: 725
Default

If the forums disappear in the next two days, you'll know why.
xbskid is offline   Reply With Quote
Old 09/10/2010, 11:52 pm   #7
orianablage
Junior Member
 
orianablage's Avatar
 
Join Date: Sep 2010
Posts: 3
Default

I didn't faced this problem, most of the times I use letters and numbers only.. Sometimes some special characters, but not apostrophes. I'll keep it in mind.
__________________
With 7zip compressing files has become a game!
orianablage is offline   Reply With Quote
Old 09/14/2010, 07:47 am   #8
DejectedArr
Junior Member
 
DejectedArr's Avatar
 
Join Date: Jun 2009
Posts: 8
Default

More likely is that it's an issue with gpc_magic_quotes in php, so your ' is becoming \' before it goes into a hashing algorithm.
DejectedArr is offline   Reply With Quote
Old 09/18/2010, 02:11 pm   #9
xbskid
Senior Member
 
Join Date: Apr 2009
Location: Turdbarn
Posts: 725
Default

Quote:
Originally Posted by DejectedArr View Post
More likely is that it's an issue with gpc_magic_quotes in php, so your ' is becoming \' before it goes into a hashing algorithm.
Does that means the passwords are stored in plaintext in their database? I mean, shouldn't they be hashed and/or encoded prior to being stored?
xbskid is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Massive Sam and Max Copyright infringement. Shawni Sam & Max Series Discussion 241 08/20/2010 11:54 pm
Reoccurring characters Mad Mage Tales of Monkey Island General Discussion 6 07/10/2009 11:31 am


All times are GMT -8. The time now is 06:36 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy