Telltale Games

pwblaine · 10/06/2010, 12:18 pm

i can also conform this game kiling glitch on the iphone. I just got back from the Bjorn's Lodge and now I'm stuck at the hotel! I've tried doing other puzzles but the problem won't fix, and I can't go anywhere else because every time I click on the snowmobile I am greeted with an unsolvable puzzle. There's no pieces, I know, I beat this game like 3-5 times on my macbook, I know what to do. Anyway here's a screen shot of my current problem.

Anyone else experiencing this game killing glitch on the iphone? I have a 3GS running iOS 4.1 possibly 4.2 beta. definately 4 though.

*TTG - Caleb* · 10/06/2010, 12:31 pm

Is this the correct screenshot? Based on what it shows, you have all the pieces necessary to solve the puzzle. Are you unable to move them?

pwblaine · 10/06/2010, 04:05 pm

That's possible... I think I tried, I thought it was supposed to be the one where you drag them from the sideboard. Anyways I lost my save because of the new update, so I'll report back soon.

In the meantime, thank you for the quick response! With the new update this game becomes a work of art. Quick, responsive, gorgeous and highly stylish. The only thing that could make this game better would be like 3 or 5 random variations of every puzzle, or even a random algorythm for a few so it's always different but within the same parameters. That's asking for the moon in an update, but hopefully will be incorporated into the sequel. Telltale you simply rock, and please find time in your busy schedule to give us puzzle agent 2 at some point.

jkohen · 10/07/2010, 11:49 am

Quote:

Originally Posted by pwblaine

Telltale you simply rock, and please find time in your busy schedule to give us puzzle agent 2 at some point.

I second your feelings, but you're posting in the wrong thread. This is for people still waiting for the first Puzzle Agent

StolenVex · 10/09/2010, 01:38 pm

I just wanted to say I am having problems with this issue as well. I recently purchased a GTX 460 to solve an unrelated problem and was saddened to discover I could no longer continue playing Puzzle Agent with my new hardware. I will patiently await a fix. Thank you TTG for working on this for us.

*DjNDB* · 10/10/2010, 08:53 am

I don't know if this works, but you could try running it in VMWare Player as a workaround.

olz · 10/13/2010, 03:01 pm

and a radio silence again

, feels like there comes new verison of this game not a fix

harrispca · 10/15/2010, 01:23 pm

God this thread made me laugh.

Been waiting since July for this to be fixed. What a joke. Quite funny looking at all of the posts defending what is perceived as good customer service. July!

Can someone from Telltale contact me, and explain why this has taken so long. Why they seem fit to release other versions, rather than fix versions that a good number of customers have brought, and cannot use.

Im dying to buy/play the new Back To Future games, but I will not part with anymore money on a telltale product until this is resolved and I feel satisified with Telltales responce. In any other Business, this kind of customer service, product release, this would be competely unacceptable, but computer software/games seem to get away with it tima and again.

I will start picking up toys up now!

Carl
Sam n Max - Season One
Sam n Max - Season Two
Tales Of Monkey Island
Puzzle Agent

Sir Primalform Magnifico · 10/15/2010, 01:27 pm

I'm inclined to agree with you. Telltale has a dreadful track record for fixing bugs and I'm getting to the end of my patience.

Pidgeot · 10/15/2010, 01:55 pm

I think all those affected by the bug feels that way - at least, I know I do.

Telltale, I love you guys, but this is just ridiculous. It's been 3½ months, even though one month ago, you were saying the fix would be ready in a matter of days.

It's taken you longer to fix this bug than I had to do my Google Summer of Code project, and that seems way too excessive to me.

I know you can't just dedicate all of your resources towards fixing a single bug, regardless of how serious it is, but if a fix was nearly ready a month ago, yet still isn't released, that suggests *something* is really wrong.

Big B. · 10/18/2010, 02:32 pm

Well, Telltale did not promise too much: Puzzle agent is indeed an adventure with a twist.... at least for nVidia owners

StingingVelvet · 10/25/2010, 04:02 pm

Quote:

Originally Posted by TTG - Caleb

Hello again. I'm really sorry for the long delays on this. We haven't forgotten about this bug. We're very close to having an effective fix for it, but unfortunately the people here with the necessary knowledge to finish the fix have been completely swamped with other projects these past two weeks.

Game breaking bugs should take precedence over "other projects." PERIOD.

I forgot about this for a while... stunned that when I come back weeks and weeks later it still isn't fixed. My opinion of this company has plummeted.

Elron · 10/25/2010, 07:56 pm

Sorry, but I have to chime in as well. I just pre-ordered "Back to the Future" and got the game as a free bonus. A free bonus that doesn't work on my video card. Really?? Please fix this now.

VKNinja · 10/25/2010, 08:03 pm

Same identical issue, Windows 7 64 with an nvidia GTX 460.

cwilliams · 10/26/2010, 09:03 pm

Quote:

Originally Posted by StingingVelvet

Game breaking bugs should take precedence over "other projects." PERIOD.

I forgot about this for a while... stunned that when I come back weeks and weeks later it still isn't fixed. My opinion of this company has plummeted.

Weeks? Try 4 months. Plenty of time to work on other games but not fix a game breaking bug for which they already have my money. I specifically did NOT pre order, and will NOT buy Back to the Future because of this shit. And I had bought everything outside of the CSI stuff that telltale has done.

Telltale has at least one less paying customer because of this: me. I'm unsubscribing from this thread, as I have no more business with this company.

StingingVelvet · 10/26/2010, 09:30 pm

Quote:

Originally Posted by cwilliams

Weeks? Try 4 months.

Weeks since I last checked on it is what I meant.

If they just could not fix the bug that would be one thing, but to have a fix coming for 4 months and to blatantly say it's not being finished because they're more interested in working on new games for more money... well, that's shitty.

Elron · 10/27/2010, 08:55 am

Dear Telltale:

It has been over five months since people purchased Puzzle Agent only to discover that it doesn't work on newer nVidia graphics cards. It is now time to release the fix for this. Even the mods in the forums have stopped responding because there is nothing else they can say to appease the poor consumers who were cheated out of a game because of this. I also see you are releasing a Wii version of Puzzle Agent. It's very impressive that you have time to port the game to another platform, but still can't find the time to fix the game you've already release to the PC. If you don't stand behind your products, why should we? As a developer myself, I understand the difficulty in fixing bugs at times, but really, over five months? Just fix it already.

anglerush · 10/30/2010, 05:34 am

Seriously, why would you offer Puzzle Agent as a bonus to preorder when you KNOW crap like this is happening? Are you trying to alienate potential costumers?

STOP SUCKING!

aacx97 · 10/31/2010, 07:54 pm

Broken for me too...still

demonfoo · 11/01/2010, 03:14 pm

I went to Europe for 2 weeks, and there still hasn't been any progress on this. Wow. Telltale, I like your games, I really do - but given that everything sort of hangs on the Telltale Engine, I'm concerned about future games given the fact that there's been no apparent headway made on this issue. I have to agree with others here - you really should be fixing known issues with what's already out there before you worry about expanding to new platforms. Mistakes happen, but after 5 months, surely this one should have been addressed...

10/15/2010, 01:55 pm	#150
Pidgeot Junior Member Join Date: May 2008 Location: Denmark Posts: 25	I think all those affected by the bug feels that way - at least, I know I do. Telltale, I love you guys, but this is just ridiculous. It's been 3½ months, even though one month ago, you were saying the fix would be ready in a matter of days. It's taken you longer to fix this bug than I had to do my Google Summer of Code project, and that seems way too excessive to me. I know you can't just dedicate all of your resources towards fixing a single bug, regardless of how serious it is, but if a fix was nearly ready a month ago, yet still isn't released, that suggests something is really wrong. Last edited by Pidgeot; 10/15/2010 at 01:58 pm.

10/30/2010, 05:34 am	#158
anglerush Member Join Date: Jun 2007 Posts: 84	Seriously, why would you offer Puzzle Agent as a bonus to preorder when you KNOW crap like this is happening? Are you trying to alienate potential costumers? STOP SUCKING! Last edited by anglerush; 10/30/2010 at 06:01 am.

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10/06/2010, 12:18 pm	#141
pwblaine Still Totally Plays Loom. Join Date: Mar 2010 Posts: 111	i can also conform this game kiling glitch on the iphone. I just got back from the Bjorn's Lodge and now I'm stuck at the hotel! I've tried doing other puzzles but the problem won't fix, and I can't go anywhere else because every time I click on the snowmobile I am greeted with an unsolvable puzzle. There's no pieces, I know, I beat this game like 3-5 times on my macbook, I know what to do. Anyway here's a screen shot of my current problem. Anyone else experiencing this game killing glitch on the iphone? I have a 3GS running iOS 4.1 possibly 4.2 beta. definately 4 though.

10/06/2010, 12:31 pm	#142
TTG - Caleb Telltale Team Join Date: May 2010 Location: Silent Hill, IL Posts: 119	Is this the correct screenshot? Based on what it shows, you have all the pieces necessary to solve the puzzle. Are you unable to move them?

10/06/2010, 04:05 pm	#143
pwblaine Still Totally Plays Loom. Join Date: Mar 2010 Posts: 111	That's possible... I think I tried, I thought it was supposed to be the one where you drag them from the sideboard. Anyways I lost my save because of the new update, so I'll report back soon. In the meantime, thank you for the quick response! With the new update this game becomes a work of art. Quick, responsive, gorgeous and highly stylish. The only thing that could make this game better would be like 3 or 5 random variations of every puzzle, or even a random algorythm for a few so it's always different but within the same parameters. That's asking for the moon in an update, but hopefully will be incorporated into the sequel. Telltale you simply rock, and please find time in your busy schedule to give us puzzle agent 2 at some point.

10/09/2010, 01:38 pm	#145
StolenVex Junior Member Join Date: Oct 2010 Posts: 2	I just wanted to say I am having problems with this issue as well. I recently purchased a GTX 460 to solve an unrelated problem and was saddened to discover I could no longer continue playing Puzzle Agent with my new hardware. I will patiently await a fix. Thank you TTG for working on this for us.

10/10/2010, 08:53 am	#146
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,852	I don't know if this works, but you could try running it in VMWare Player as a workaround.

10/13/2010, 03:01 pm	#147
olz Junior Member Join Date: Oct 2009 Posts: 13	and a radio silence again , feels like there comes new verison of this game not a fix

10/15/2010, 01:23 pm	#148
harrispca Junior Member Join Date: Oct 2006 Posts: 20	God this thread made me laugh. Been waiting since July for this to be fixed. What a joke. Quite funny looking at all of the posts defending what is perceived as good customer service. July! Can someone from Telltale contact me, and explain why this has taken so long. Why they seem fit to release other versions, rather than fix versions that a good number of customers have brought, and cannot use. Im dying to buy/play the new Back To Future games, but I will not part with anymore money on a telltale product until this is resolved and I feel satisified with Telltales responce. In any other Business, this kind of customer service, product release, this would be competely unacceptable, but computer software/games seem to get away with it tima and again. I will start picking up toys up now! Carl Sam n Max - Season One Sam n Max - Season Two Tales Of Monkey Island Puzzle Agent

10/15/2010, 01:27 pm	#149
Sir Primalform Magnifico Senior Member Join Date: Jun 2009 Location: Manchester, UK Posts: 190	I'm inclined to agree with you. Telltale has a dreadful track record for fixing bugs and I'm getting to the end of my patience.

10/18/2010, 02:32 pm	#151
Big B. Junior Member Join Date: Mar 2009 Posts: 3	Well, Telltale did not promise too much: Puzzle agent is indeed an adventure with a twist.... at least for nVidia owners

10/25/2010, 07:56 pm	#153
Elron Junior Member Join Date: Mar 2010 Posts: 7	Sorry, but I have to chime in as well. I just pre-ordered "Back to the Future" and got the game as a free bonus. A free bonus that doesn't work on my video card. Really?? Please fix this now.

10/25/2010, 08:03 pm	#154
VKNinja Junior Member Join Date: Jul 2008 Posts: 3	Same identical issue, Windows 7 64 with an nvidia GTX 460.

10/27/2010, 08:55 am	#157
Elron Junior Member Join Date: Mar 2010 Posts: 7	Dear Telltale: It has been over five months since people purchased Puzzle Agent only to discover that it doesn't work on newer nVidia graphics cards. It is now time to release the fix for this. Even the mods in the forums have stopped responding because there is nothing else they can say to appease the poor consumers who were cheated out of a game because of this. I also see you are releasing a Wii version of Puzzle Agent. It's very impressive that you have time to port the game to another platform, but still can't find the time to fix the game you've already release to the PC. If you don't stand behind your products, why should we? As a developer myself, I understand the difficulty in fixing bugs at times, but really, over five months? Just fix it already.

10/31/2010, 07:54 pm	#159
aacx97 Junior Member Join Date: Oct 2010 Posts: 3	Broken for me too...still

11/01/2010, 03:14 pm	#160
demonfoo Senior Member Join Date: Jul 2008 Posts: 109	I went to Europe for 2 weeks, and there still hasn't been any progress on this. Wow. Telltale, I like your games, I really do - but given that everything sort of hangs on the Telltale Engine, I'm concerned about future games given the fact that there's been no apparent headway made on this issue. I have to agree with others here - you really should be fixing known issues with what's already out there before you worry about expanding to new platforms. Mistakes happen, but after 5 months, surely this one should have been addressed...