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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 12/03/2010, 04:04 am   #1
putso
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Unhappy issue-38656

Hello?
I have been waiting for 1 week now for an email response for issue-38656. I do not have (& will not have) my windows computer attached online. I need manual activation codes. Please send these ASAP.
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Old 12/03/2010, 01:42 pm   #2
Amy Lukima
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Quote:
Originally Posted by putso View Post
Hello?
I have been waiting for 1 week now for an email response for issue-38656. I do not have (& will not have) my windows computer attached online. I need manual activation codes. Please send these ASAP.
Can you check your spam mail? I wrote back asking for a request code...
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Old 12/04/2010, 04:46 am   #3
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I have checked my junk mail & regular email & deleted email & see nothing from TTG (or you) in the last 8 days except the first automated response. (The only thing I see is the automated response.) Please send me your email address. I have emailed my name, phone number, order number, and serial number to support@telltalegames.com. I know TTG does not like me posting serial number and order number here in the forums or I would do so right now.
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Old 12/04/2010, 04:52 am   #4
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Amy, I sent you a private message with the issue number, order number & date of the purchase, my name, phone number, and serial number for the first chapter. If you can help, please do before the kids kill me.
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Old 12/06/2010, 04:01 pm   #5
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1 WEEK & 2 DAYS & STILL WAITING.... issue-38656
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Old 12/06/2010, 08:55 pm   #6
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1 WEEK & 2 DAYS & STILL WAITING.... issue-38656
I don't answer support tickets on weekends. This is the first business day since you gave me your ticket number. I am PMing you the reply I sent.
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Old 12/07/2010, 04:53 am   #7
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Hi - I received an email from you. I will try to PM you everything you are asking for.
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Old 12/08/2010, 12:59 pm   #8
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issue-38656 still waiting - I believe I have sent everything you requested via PM. If you are missing anything else, please let me know. I also sent in all the codes for the other Wallace & Grommit chapters that I purchased. I hope to hear from you soon.
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Old 12/10/2010, 02:07 am   #9
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issue-38656 still waiting - 13 days of waiting now - & haven't heard anything from TTG for 4 days. Please respond!
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