Problems with login/ unlock/ reinstall/ Windows 7 (merged threads)

[rfc]

Hi,

my system: W7 Pro 64bit.

I downloaded bttf_101_setup.exe , I selected English language (my system is German). I install the game on E:\Games\Back ... Game\ . I start it, all on screen text is in German ?? I click "Spielen", it crashes with:



I've let the installer check for DirectWhatever and it didn't feel like updating. I've a HD 5970 and the 10.12 drivers.

I close it, start again. Log in again, click again on the button and it says it downloads Episode 1. Wtf, thought I just installed that?

Download goes quick, I get a new installer titled "Episode 1 Setup", weird, just thought I did that.

I look in my installed software and of course it's there, start menu entry is also there, it *is* installed.

I don't know how to proceed from here, installing it over itself again doesn't sound good to me.

Any ideas, support, anyone?

Achja, and I don't want that German, I just want everything in English please.

[Frankov]

I'm on Windows 7 64 as well, the game installed fine but I can't start it...

I 2x click the icon, and it crashes, I didn't even get to enter my serial number yet.

I tried changing the compatibility mode and running as admin, but doesn't work.

[Kal-El]

I'm having the same problem on WIN 7 .. installed fine I guess but double click icon and no start!

[hitmarty]

when i enter my name and passwort in the launcher, it loads for a second than nothing...

[Alex_DeLarge]

Same here. Win 7 x64. ATI video card. I disabled my second monitor. I rebooted and re-installed already. Poker night at the Inventory works fine still.

[Frankov]

I'm reinstalling now... And then I'm going to try and restart the computer.

I feel very senile doing this, but I'm out of options.

EDIT : Thanks Alex, I'll try this as well... I do have 2 monitors too, might be what's freaking it out.

[Peepwood]

A little bit miffed, try to log in to start the game but says i havent bought BTTF even though purchased all of it in october, BTTF appears in my games list but without any download links, help!

[TheMike]

anyone try redownloading the installer? someone on another thread said they are uploading a new image for downloading and the file size is different.

[Avengersoul]

Hmmm I have windows 7 64bit and I'm playing it now.. no issues at all.

I have an ati 4870 on catalyst 10.12

:/ Any questions ask and I'll try and trouble shoot with you

Also edit since seeing new posts, I am using dual monitors as well

[PainDealer]

Same problem here

[Davejb]

Same issue, Win 7 X64, Nvidia GTX260, single monitor. Installed the game, it downloaded again and installed a second time, now I click on play and nothing happens.

[trekker26]

i installed it just fine. but i thought we had to put in the serial number. i never had to do that.

[jannar85]

Same here.. Another preorder :P

[MikeAshton]

Hi,

I've just installed the game (during which time DirectX complained at me, but I can't blame you for that). When I started the application I made sure to turn off any popups, hints, goals... anything which could help me. But it keeps telling me to do stuff... suggesting that I click things. Is this a bug or are you making your games easier?

Also, when I re-open the launcher it has forgotten my logon details and insists on redownloading the software. Surely I don't have to download 400MB everytime I start it?

Please help. Normally your software is of a very high quality and I don't experience any glitches. Am I just really unlucky this time?

Thanks.

[Peepwood]

Well i've emailed Telltale, i guess we just wait now......

[Frankov]

Not sure if it's because I restarted my computer

OR because I unplugged my 2nd monition

but it works now !

[Eff One]

Originally Posted by Davejb

Same issue, Win 7 X64, Nvidia GTX260, single monitor. Installed the game, it downloaded again and installed a second time, now I click on play and nothing happens.

Running Vista and I had the same problem. It seems to want to re-download the game from the start screen every time you start??

[rfc]

Yes, I'm also using Dual-Monitor. I was never asked for any serial so far, only to log in.

I downloaded it again right now, still the same file, checked the MD5 hash.

Uninstalled/installed it again, it did start. On screen language was still German.

The game itself was only a small window (on my 1600x1200), so I went straight into the settings, adjusted them. Since the resolution did not adjust, I quit.

I was in front of the launcher again, but I could not just launch it, the previous button "Spielen" was now "Online Community" and always opened some telltale game page.

I quit the launcher, started it again, clicked on "Spielen" and it started to download the same installer again. I found out it gets saved to C:\Users\<user>\Documents\Telltale Games\Episode 1\ .

I'm stuck here, again it always wants to download the installer again. I can delete the "Episode 1" directory in my user dir, then I've to log in again and it just starts downloaded the installer again.

I waited for the whole download within the launcher, compared it to what I've downloaded twice: it is the same binary.

[Peepwood]

Mines just been updated, thankyou Telltale for the quick response!!

[PainDealer]

About time