Telltale Games

pavlaka · 09/30/2007, 07:52 am

I have problem with mouse pointer
i have installed game and play and after that turn off computer. when i try to play again my mouse pointer is lose. i try to reinstall game, install new driver for graphic card and nothings help.

Emily · 09/30/2007, 10:12 am

What type of graphics card do you have, and what are your other specs (processor speed, memory, etc)?

Try deleting the prefs.prop file out of the game's data folder before you launch, and see if that fixes it.

pavlaka · 09/30/2007, 10:54 am

i delete prefs.prop but don't help
i have
amd athlon 3000+
asus radeon 9550 ge
1 gb memory
2 x 80gb sata

Will · 10/01/2007, 09:26 am

When you reinstalled it, did it fix the game until you rebooted or did it not fix the game at all?

[edit] Actually, I would suggest updating your DirectX. I'm guessing a different version of DirectX got installed on your computer at some point (possibly by the game itself) and it didn't get activated until you rebooted. Something with the installation probably went awry or didn't agree with the game. If it is DirectX that is.

pavlaka · 10/02/2007, 02:17 pm

reinstalling game didn't fix my problem.

Will · 10/02/2007, 03:43 pm

Yeah, definitely try updating your DirectX. That is the most likely culprit.

09/30/2007, 07:52 am	#1
pavlaka Junior Member Join Date: Sep 2007 Posts: 3	problem with cs3 dimensions of murder I have problem with mouse pointer i have installed game and play and after that turn off computer. when i try to play again my mouse pointer is lose. i try to reinstall game, install new driver for graphic card and nothings help.

10/01/2007, 09:26 am	#4
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	When you reinstalled it, did it fix the game until you rebooted or did it not fix the game at all? [edit] Actually, I would suggest updating your DirectX. I'm guessing a different version of DirectX got installed on your computer at some point (possibly by the game itself) and it didn't get activated until you rebooted. Something with the installation probably went awry or didn't agree with the game. If it is DirectX that is. Last edited by Will; 10/01/2007 at 09:38 am.

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09/30/2007, 10:12 am	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	What type of graphics card do you have, and what are your other specs (processor speed, memory, etc)? Try deleting the prefs.prop file out of the game's data folder before you launch, and see if that fixes it.

09/30/2007, 10:54 am	#3
pavlaka Junior Member Join Date: Sep 2007 Posts: 3	i delete prefs.prop but don't help i have amd athlon 3000+ asus radeon 9550 ge 1 gb memory 2 x 80gb sata

10/02/2007, 02:17 pm	#5
pavlaka Junior Member Join Date: Sep 2007 Posts: 3	reinstalling game didn't fix my problem.

10/02/2007, 03:43 pm	#6
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	Yeah, definitely try updating your DirectX. That is the most likely culprit.