Savegame troubles (merged threads)

[dpw81]

I have just downloaded part 2 and have the same 'no save menu' thing going on. I have a legitimate copy of the game purchased directly from Telltale. Is there any way of fixing this? Would be nice if a mod could answer this for all users with this problem.

[Epic Kiwi]

Originally Posted by dpw81

I have just downloaded part 2 and have the same 'no save menu' thing going on. I have a legitimate copy of the game purchased directly from Telltale. Is there any way of fixing this? Would be nice if a mod could answer this for all users with this problem.

I had the same issue with Episode 2, it turned out it was because I had been playing the game with the Episode 1 launcher, causing it to not authenticate my copy of Episode 2 and run it as if I was using an illegal copy. Once I used the Episode 2 launcher and it logged me in, the game saved just fine.

[dpw81]

Originally Posted by Epic Kiwi

I had the same issue with Episode 2, it turned out it was because I had been playing the game with the Episode 1 launcher, causing it to not authenticate my copy of Episode 2 and run it as if I was using an illegal copy. Once I used the Episode 2 launcher and it logged me in, the game saved just fine.

Thank you so much mate, that was the problem. Make me wonder why they bother giving you the option to play other episodes from the same launcher. Anyhow, thanks again, much appreciated.

[Epic Kiwi]

Well, the games do work with either launcher with no savegame issues after they've been initially logged into your account. I guess you just need to use each episode's own launcher the first time you run that episode for it to work properly.

[bakntime]

Windows has occasional issues surrounding permissions. I always install my games on a secondary internal hard drive (NOT the C: drive) to avoid a lot of those issues. Always install AND run the game as an administrator, also (right click and choose "run as administrator."

[gypsyOtoko]

I purchased BttF directly from TellTale, for the Mac. (Actually bought the iPad version first, liked it so much that I wanted to see what the more stable version looked like and bought it on the Mac. ^_^)

Anyhow, I played through a portion of ep 2 last night and when I hit escape there was no save option. I also don't have persistent network access at my apartment so I'm wondering if that was the problem or perhaps it was launcher related as was discussed earlier in the thread?

[Hassat Hunter]

That's pretty stupid, seeing how it doesn't even add a launcher to the start menu, so I just used Episode 1 since it was the only one available.

Well, off to see if this indeed fixes my issue or it's something else.

[PedsterUK]

Originally Posted by Epic Kiwi

I had the same issue with Episode 2, it turned out it was because I had been playing the game with the Episode 1 launcher, causing it to not authenticate my copy of Episode 2 and run it as if I was using an illegal copy. Once I used the Episode 2 launcher and it logged me in, the game saved just fine.

This is the case, however, the installer creates the shortcut with the same name as Ep1! So this could be why people are getting confused, me included.

[Epic Kiwi]

That's.. strange. I never make Telltale games install start menu or desktop shortcuts (I like to launch all my games from Steam) so I didn't even realize this, I just thought I'd try using Episode 1's launcher to see if it worked. XD

To be safe, just directly run BackToTheFuture102.exe the first time you play. After that you should be able to save the game even if you use the Episode 1 launcher to play.

[baltar]

It's not a piracy issue - I bought the game, and episode 1 saves work fine, but episode 2 will not save - i had to beat it in one sitting. It's a bug.

What's also weird is I only see shortcuts for episode 1. I can double click the shortcut for episode 1, and then when the episode select menu comes up i can pick either episode 1 or episode 2. If I go into the episode 2 directory and run the episode 2 shortcut or the exe directly, I get the episode select screen but no buttons. It's definatley a bug in the retail version.

Is there a way to put in my serial number again? maybee the activation serial number didnt take for episode 2?

BTW this still happens even though i completely reinstalled both episodes.. not sure whats going on?

[baltar]

I attached a screenshot of what I see when I try to run this game. from the episode 2 shortcut. Episode 1 shortcut shows just fine though and I am able to run both episodes from that shortcut, but I can't save in EP2..

[PedsterUK]

Originally Posted by baltar

I attached a screenshot of what I see when I try to run this game. from the episode 2 shortcut. Episode 1 shortcut shows just fine though and I am able to run both episodes from that shortcut, but I can't save in EP2..

Just run it with the recent shortcut (even if you want to play Ep1 again) that each installer makes. Does this work?

[baltar]

nope, didnt work..

I even went as far as installed episode 2 only, still doesn't work..
Windows XP64 here...

[baltar]

FIXED:

went into registry - HKLM\Software\Telltalegames\
deleted launcher which showed my username and a hash for my password. Reinstalled both games, ran it and were good.

Also, I noticed in the HKCU\Software\Telltalegames\
had a launcher that showed my email address and a has for my password, as opposed to HKLM which has my username.. Deleting both of these fixed it.. I think it was related to me installing monkey island beforehand that caused this?

[PainDealer]

Originally Posted by baltar

FIXED:

went into registry - HKLM\Software\Telltalegames\
deleted launcher which showed my username and a hash for my password. Reinstalled both games, ran it and were good.

Also, I noticed in the HKCU\Software\Telltalegames\
had a launcher that showed my email address and a has for my password, as opposed to HKLM which has my username.. Deleting both of these fixed it.. I think it was related to me installing monkey island beforehand that caused this?

Thanks a million dude! This fixed it!

[Trackah123]

Same problem here, using legal version couldn't save. But also used the wrong Episode 1 Launcher. Using Windows 7 32bit.

With Episode 2 Launcher (BackToTheFuture102.exe) it works fine i can save!

[Louis01]

Ok, I also had this problem, purchased the game from Telltale yet had no visible option to save, I emailed the support team who were very helpful. After sending them a copy of my pc info, they emailed me back with this suggestion.

We actually don't support your video card (Mobile Intel(R) 4 Series Express Chipset Family) so it may be preventing the entire menu from displaying correctly. But there is an update for your card that might help. If you contact Intel they should be able to walk you through updating it.

So I updated the video card, now the save/load displays properly.

Hope this helps.

[uther3k]

I was having the save/load problem also. I just bought the game yesterday and installed episodes 1 and 2 at the same time. I was using the episode 2 launcher to start it though and couldn't save in episode 1. I used the episode 1 launcher and registered my email and password and after that I could use the episode 2 launcher to play fine.

[mito555]

Oh geez, I finaly fixed my save problem, but starting episode 2 directly and not with the launcher of episode 1... But the first time I played I allready was pretty far in the game. I visited the speakeasy and talked to everybody in there and did anything that could be done the first time... Does anyone have a savegame around that part of the game, because I don't want to go all through it again...

Thx

[admiralmattbar]

There is no save feature in my copy of the game. I bought the season, downloaded the game, installed it fully and my esc screen for the second episode has no save/load feature.