The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Game Support - General

Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 11/22/2007, 06:44 pm   #1
Mel
Rowr!
 
Mel's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 834
Default S&M 201 is very choppy

Ice Station Santa has been very choppy on my laptop. It was going pretty well and then the whole game started getting choppy - music & animations. It was so bad at one point that I finally got to save my game (which saved) and then quit and everything froze. If I stop and restart the game, it goes well for a while, then gets choppy and stuttery again.

I have a HP Pavilion ZD8000 laptop - Windows XP Home, Intel Pentium 4 2.8 GHz processor, 512 MB RAM, 128MB Radeon Mobility X600 video card.

I turned down the hardware acceleration a couple of notches but that didn't help. Should I try turning it down more?

Edit: I know it's a holiday weekend, so I know it'll be a bit before I get any suggestions from the tech gurus (aka Will and Seg).

Edit 2: I noticed that the game will be going along fine and it's when I change locations that the choppiness starts. I have no idea if that's indicative of anything but thought I'd mention it.
__________________
“I do not at all understand the mystery of grace - only that it meets us where we are but does not leave us where it found us.” - Ann Lamott

http://hikergirl.tumblr.com

Last edited by Mel; 11/22/2007 at 08:18 pm.
Mel is offline   Reply With Quote
Old 11/25/2007, 01:14 am   #2
Seg  Telltale Team
Telltale Team
 
Seg's Avatar
 
Join Date: Oct 2006
Location: San Rafael, CA
Posts: 383
Default

A few things to start:

* As a point of reference, how does any of the Season 1 games run on that machine?
* What resolution are you running the game at?
* I know we say it every time, but do you have the latest drivers installed? (Direct link for your card's drivers)

Make sure you don't have any other applications running in the background. The smaller taskbar stuff like an Antivirus program and such are OK, but close any major applications while playing. Helps out a bit.

If you put in updated drivers, make sure you crank up the hardware acceleration back up to the highest setting.
__________________
Seg
Special Projects Producer
Telltale Games
(Formerly a Content Programmer, 2010-2011)
(Formerly the Build & Distribution Engineer, 2007-2010)
Seg is offline   Reply With Quote
Old 11/25/2007, 08:27 am   #3
Mel
Rowr!
 
Mel's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 834
Default

  • Season 1 ran fine (although I haven't played them lately).
  • I'm running it at 1440x900 resolution
  • I haven't updated my drivers (I don't think I ever have).

I did turn off background programs but that didn't seem to help much. It seemed to happen most when I switched major locations (office --> street or vice versa).

I'll try different resolutions just to see if that does anything and then update my drivers. Thanks!
__________________
“I do not at all understand the mystery of grace - only that it meets us where we are but does not leave us where it found us.” - Ann Lamott

http://hikergirl.tumblr.com
Mel is offline   Reply With Quote
Old 11/26/2007, 08:55 am   #4
Will
Telltale Team
 
Will's Avatar
 
Join Date: Sep 2007
Location: Sausalito, CA
Posts: 2,331
Default

Hey Mel!

It is always worth updating drivers like Seg said, but it sounds to me like this is a RAM issue. The big scenes are pretty memory intensive . Background programs will make a bit of a difference, but mostly I would suggest saving and restarting the game whenever it starts to get crufty.
Will is offline   Reply With Quote
Old 11/27/2007, 09:57 am   #5
Maratanos
Senior Member
 
Join Date: Oct 2006
Posts: 851
Default

I've got this problem.

I'll say it once and I'll say it again.

You guys really need to get a handle on release of resources.

Sure, it's nice when you can swap out nodes really fast walking back and forth, but if you've just examined everything in both nodes and entered a third, it's gonna hang for a good long while. Has done all of last season, too. It's just worse now because the nodes are bigger and more numerous.

Try loading things from the hard drive a little bit more often, perhaps?
__________________
I'll combine your MOM with those items!
Maratanos is offline   Reply With Quote
Old 11/27/2007, 01:17 pm   #6
fpostma
Licensed Psychotherapist
 
Join Date: May 2007
Posts: 119
Default

Quote:
Originally Posted by Maratanos View Post
I've got this problem.

I'll say it once and I'll say it again.

You guys really need to get a handle on release of resources.
How much internal memory do you have and which OS do you run?

I'm running XP with 2GB memory here and never have problems, likely because S&M cleans up its garbage long before running out of memory

As far as I remember 512MB (which the original poster has) is the absolute minimum to run XP, even Home.
fpostma is offline   Reply With Quote
Old 11/27/2007, 02:14 pm   #7
Maratanos
Senior Member
 
Join Date: Oct 2006
Posts: 851
Default

Yes. I have had this problem with a gigabyte of RAM on both XP and Vista.
__________________
I'll combine your MOM with those items!
Maratanos is offline   Reply With Quote
Old 11/27/2007, 03:16 pm   #8
Mel
Rowr!
 
Mel's Avatar
 
Join Date: Oct 2006
Location: Ohio
Posts: 834
Default

First my organic brain is short on memory and now my laptop.

At least I can buy more memory for the laptop.


Thanks for all the input!
__________________
“I do not at all understand the mystery of grace - only that it meets us where we are but does not leave us where it found us.” - Ann Lamott

http://hikergirl.tumblr.com
Mel is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
S&M EP1 on Steam activation wettmann Shopping or Activation Support 5 07/04/2007 02:10 pm
Question about the S&M CD Nicke Shopping or Activation Support 9 05/14/2007 10:01 am
S&M in Vista: Resolutions above 1024x768 are gone Vesper Game Support - General 3 05/08/2007 05:36 pm
When exactly does GameTap release S&M eps? ShaggE Sam & Max Series Discussion 10 05/06/2007 09:32 am
S&M Season 1 Gift Donations (Finished now) AdamG Sam & Max Series Discussion 20 05/04/2007 01:28 pm


All times are GMT -8. The time now is 03:25 am.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy