Back to the Future - Can't click "Play"

[Billy]

Originally Posted by Haplo23

Hello everybody. I had the same problem and I think I found a workaround:

• Log in as administrator and uninstall the game
• While logged in as admin, grant your normal user administrator rights
• Log back in as your regular user and install the game (all available episodes) from there
• Log in as admin once more and make your regular user normal again
• Finally, log back in as yourself and enjoy the game.

I can't say why, but this worked for me. Apparently the game can only be played by the user who installed it. Hope this helps,

Joel

Wow. Just... wow.
I haven't needed to do this for years! I thought that now non-screwed-up software was supposed to work well in multi-user environments.
This is really annoying. How did that happen? Was this game compiled in 2005?

[Magwheelz]

This is just plain stupid. This is my first game from this company..and while I need a better computer to be able to play it on, just trying to play it on the one I have was even more of a pain since I kept uninstalling it/installing it just to try it out.

Does the company even post in the forums here? This is something that obviously needs to be fixed

[flicker]

I had the same problem in Win7 32-bit and came search here. The "Run as Administrator" fix worked for me, but it sure shouldn't require it. :/

[WarpSpeed]

Add my name to those annoyed by this. The Play button doesn't work as non-administrator on 64-bit Win 7. I only got the one free episode, so the orange button on the other episodes says "Buy Now", and it works when it says that! (I can click the button to open a browser that takes me to the place to buy them.) It just won't let me Play! If it weren't for this thread, I wouldn't even know that I had to run as Administrator to fix it.

None of your other games requires Administrator privileges to play. This one shouldn't, either.

EDIT: I found another solution, at least for Windows 7. XP Compatibility Mode. Go to the executable in Program Files\Telltale\Back to the Future The Game\Episode 1. Right click BackToTheFuture101.exe, select Properties. Choose the Compatibility tab. Check the box to run the program in Compatibility Mode, set the dropdown to Windows XP (Service Pack 3). Press OK. Now the Play button works.

(I don't know if this has any other bad side effects. I only tested it as far as the opening screen.)

[Belcaw]

Same is happening to me. Running Win7 x64 and the game is not letting me play by clicking the play button.

[daltysmilth]

Okay, I've tried uninstalling and reinstalling several times, including reinstalling as an administrator and it still doesn't work. And for me, the window that launches the game won't even load the launcher buttons. I'm using 64 bit Windows 7.

[WarpSpeed]

Did you guys try the XP Compatibility Mode trick? I stuck it in the middle of my last message, to make it harder to spot.

[daltysmilth]

When I try the XP compatibility mode trick, some error message pops up saying it can't load the game and to make sure I'm trying to run it from the directory it's installed to, which I am.

[serfmonkey]

Arrgghhh! I am a loyal TellTale supporter who has downloaded and played almost every game the company has produced without incident. Now all of a sudden with BTTF 2, I can't launch the game. I have downloaded it and run set-up three or four times now. The game does NOT create a desktop shortcut icon or show up in "All Programs," but it does appear under "Uninstall." I don't know much about computers, so none of the above gibberish about "Run as administrator" means anything to me. Anyone patient enough to explain what I should do here?

[daltysmilth]

Have you tried looking in the folder it's installed to?

[Peej]

I have the same damn problem, im running Win7 x64. Cant click the effing play button. Surely they have made a fix by now? Really annoyed.

[Amy Lukima]

Originally Posted by Peej

I have the same damn problem, im running Win7 x64. Cant click the effing play button. Surely they have made a fix by now? Really annoyed.

Have you tried right clicking on the game and selecting run as admin?

[jello]

Originally Posted by Amy Lukima

Have you tried right clicking on the game and selecting run as admin?

You are aware that this is only a workaround but no real solution, aren’t you? No other Telltale game requires to be run with admin rights.

[Amy Lukima]

Originally Posted by jello

You are aware that this is only a workaround but no real solution, aren’t you? No other Telltale game requires to be run with admin rights.

This is something that we'll be changing in future game but it will not be changed in BttF. Sorry about that.

[Cadock]

Originally Posted by Lotty

if you are running windows and you are the admin right click the launcher and "Run as administator"

thanks a bunch ....it works i m relieved

[ffleming]

What an ugly bug. What an even uglier response. I'd be put off, but these folks are making a Jurassic Park game so I am constitutionally incapable of staying mad at 'em.

[ClockTower]

It is happening to me, too. The weird thing is, even when I turn off my PC, I never have to log in. Will I have to repay for the game if I uninstall it?

[puzzlebox]

Originally Posted by ClockTower

Will I have to repay for the game if I uninstall it?

No no, you can always install it again from the setup file / installer you downloaded, and even if you lose that you can just download it again. You'll probably have to log in on the splash screen again to authenticate when you reinstall.

[ranmas]

Originally Posted by Amy Lukima

This is something that we'll be changing in future game but it will not be changed in BttF. Sorry about that.

Sorry about this then, but I won't be buying your games.

[hackman]

Still no fix for this? This is just sad. Just bough the game on sale (finally) and it still has all those old bugs