Telltale Games

mightypirate · 06/23/2011, 10:20 am

So the only solution is to REPLAY THE WHOLE GAME FROM THE BEGINNING AND DO THE GLASS HOUSE THING FIRST? Aww.... guys you should really hire new beta testers

Rogue303 · 06/23/2011, 10:21 am

People having problems with it... did you do the "Enlightenment under the sea" exhibit first? I didn't the first time around and got stuck...

mightypirate · 06/23/2011, 10:22 am

Please someone provide a savegame, I don't want to restart the whole game...

Laserschwert · 06/23/2011, 10:23 am

Quote:

Originally Posted by Rogue303

People having problems with it... did you do the "Enlightenment under the sea" exhibit first? I didn't the first time around and got stuck...

I did it first, and still got stuck. I'm re-installing right now... hope that helps.

Gibbeynator · 06/23/2011, 10:23 am

Quote:

Originally Posted by mightypirate

So the only solution is to REPLAY THE WHOLE GAME FROM THE BEGINNING AND DO THE GLASS HOUSE THING FIRST? Aww.... guys you should really hire new beta testers

Yeah, seriously. Game-breaking bug in Hector, and now a game-breaking bug in OUTATIME.

mlindstr · 06/23/2011, 10:25 am

On Mac, same showstopper bug in Glass House. Did phone booth puzzle first.

**puzzlebox** · 06/23/2011, 10:28 am

I installed the newer download. My previous save from inside the glass house didn't work (same issue with no hotspots appearing). My save immediately prior to that one, where I have the incriminating recording on the plant in my inventory, but haven't given it to Officer Parker yet, works ok (i.e. I can click on things in the glass house).

maarnas · 06/23/2011, 10:28 am

Hehe, I reinstalled and replayed with default options, and finally I got it working. But still I am in the glasshouse with a new bug.
Suddenly after a cutscene where Citizen Brown gets Emmett to faint ., Marty levitated and got stuck between four walls and a handle that doesnt lead anywhere, back to the four walls and the handle.

Danfiveten · 06/23/2011, 10:29 am

Man so excited for this, and ive ran into this problem as well. And my only save is in the glass house from the auto save. Sigh.

BttF_LttP · 06/23/2011, 10:30 am

Quote:

Originally Posted by puzzlebox

I installed the newer download. My previous save from inside the glass house didn't work (same issue with no hotspots appearing). My save immediately prior to that one, where I have the incriminating recording on the plant in my inventory, but haven't given it to Officer Parker yet, works ok (i.e. I can click on things in the glass house).

By newer download do you mean with old save files?

The Gentleman · 06/23/2011, 10:32 am

Ugh.

Same problem here.

mightypirate · 06/23/2011, 10:33 am

Come on telltale, please a savegame... I don't want to follow again the flying thing and redo again the phone puzzle...

**puzzlebox** · 06/23/2011, 10:34 am

Attached is a save where the phone booth puzzle has been completed, but the recording not yet given to Officer Parker. You just need to walk over to the glass house from this point, once you are inside the hotspots will appear ok.

Hope this helps people who might otherwise have to replay a bunch of stuff.

*TTG - Caleb* · 06/23/2011, 10:37 am

Quote:

Originally Posted by DJ Teh Cheat

I restarted the game without re-installing it, and it seems I can progress normally now.

Still can't find a save button though.

I launched the game on Steam, BTW. Not the Steam version, just the Telltale version launched on Steam.

Hmm. That may be bypassing the DRM's verification process, which will make the game think it's supposed to be in demo mode--hence, no save/load.

Try launching the game through the desktop shortcut created during installation, or directly from the .exe file in the Program Files/Telltale Games/Back to the Future The Game/Episode 5 folder. That should let you save/load normally.

*TTG - Caleb* · 06/23/2011, 10:48 am

Can someone who has a saved game in which the glass house bug is occurring please send it to me in an e-mail (choffman@telltalegames.com)? The saved game files can be found in this folder: Documents/Telltale Games/Episode 5

Sorry for the trouble, everyone. We ARE working on this, but we're not able to reproduce the bug on our end... which definitely puts a damper on fixing it.

doodo! · 06/23/2011, 10:48 am

Same problem. I'll tell you guys if I sort it out.

Jarikith · 06/23/2011, 10:48 am

Quote:

Originally Posted by maarnas

Hehe, I reinstalled and replayed with default options, and finally I got it working. But still I am in the glasshouse with a new bug.
Suddenly after a cutscene where Citizen Brown gets Emmett to faint ., Marty levitated and got stuck between four walls and a handle that doesnt lead anywhere, back to the four walls and the handle.

I went back through and got it working as well. Different bug with me though. Pulled the handle up top, then tried to pull the next handle that was Hot Spotted for me.. and Marty walked down /through/ a solid floor, I didn't see any cutscene where Citizen Brown gets Emmett to faint before I bumped into a spot that got me back out of the house. So now I'm thinking I missed an important part of the game which might break it. The whole glass house area is riddled with bugs. Restarting. Again.

**puzzlebox** · 06/23/2011, 10:54 am

Quote:

Originally Posted by TTG - Caleb

Can someone who has a saved game in which the glass house bug is occurring please send it to me in an e-mail (choffman@telltalegames.com)?

Hi Caleb, sent you a savegame from inside the glass house where that bug is happening.

Milosuperspesh · 06/23/2011, 10:55 am

emailed youu caleb

pickleboy007

PhunkyPhazon · 06/23/2011, 10:56 am

Yep, I have the same problem too on Mac. I'll try the save file. Where are the save files kept on the Steam version? I found the SteamApps folder, but I don't see one anywhere for BttF saves.

EDIT: Nevermind, found it. It's in the Telltale Folder. Now let's see if this works...

06/23/2011, 10:55 am	#59
Milosuperspesh V3.0 The shining Join Date: May 2011 Location: Wai soh Sirius ? Posts: 3,168	emailed youu caleb pickleboy007 __________________ https://www.facebook.com/pages/KIQCS/311661538927832 I am Sir Milo of Smeg https://www.facebook.com/#!/SaveCarley My soul tastes like butterscotch pudding Mentored by Mr flibble Sorry the aloe vera ran out for those burns.

06/23/2011, 10:56 am	#60
PhunkyPhazon Member Join Date: Feb 2011 Posts: 32	Yep, I have the same problem too on Mac. I'll try the save file. Where are the save files kept on the Steam version? I found the SteamApps folder, but I don't see one anywhere for BttF saves. EDIT: Nevermind, found it. It's in the Telltale Folder. Now let's see if this works... Last edited by PhunkyPhazon; 06/23/2011 at 11:01 am.

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06/23/2011, 10:20 am	#41
mightypirate Member Join Date: Jun 2009 Posts: 96	So the only solution is to REPLAY THE WHOLE GAME FROM THE BEGINNING AND DO THE GLASS HOUSE THING FIRST? Aww.... guys you should really hire new beta testers

06/23/2011, 10:21 am	#42
Rogue303 1.21 jiggawatts Join Date: Apr 2011 Posts: 30	People having problems with it... did you do the "Enlightenment under the sea" exhibit first? I didn't the first time around and got stuck...

06/23/2011, 10:22 am	#43
mightypirate Member Join Date: Jun 2009 Posts: 96	Please someone provide a savegame, I don't want to restart the whole game...

06/23/2011, 10:25 am	#46
mlindstr Junior Member Join Date: Jun 2011 Posts: 1	On Mac, same showstopper bug in Glass House. Did phone booth puzzle first.

06/23/2011, 10:28 am	#47
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,679	I installed the newer download. My previous save from inside the glass house didn't work (same issue with no hotspots appearing). My save immediately prior to that one, where I have the incriminating recording on the plant in my inventory, but haven't given it to Officer Parker yet, works ok (i.e. I can click on things in the glass house).

06/23/2011, 10:28 am	#48
maarnas Junior Member Join Date: Sep 2010 Posts: 27	Hehe, I reinstalled and replayed with default options, and finally I got it working. But still I am in the glasshouse with a new bug. Suddenly after a cutscene where Citizen Brown gets Emmett to faint ., Marty levitated and got stuck between four walls and a handle that doesnt lead anywhere, back to the four walls and the handle.

06/23/2011, 10:29 am	#49
Danfiveten Junior Member Join Date: Jun 2011 Posts: 1	Man so excited for this, and ive ran into this problem as well. And my only save is in the glass house from the auto save. Sigh.

06/23/2011, 10:32 am	#51
The Gentleman My Opinions Are Wrong Join Date: Jan 2010 Location: UK Posts: 924	Ugh. Same problem here.

06/23/2011, 10:33 am	#52
mightypirate Member Join Date: Jun 2009 Posts: 96	Come on telltale, please a savegame... I don't want to follow again the flying thing and redo again the phone puzzle...

06/23/2011, 10:48 am	#55
TTG - Caleb Telltale Team Join Date: May 2010 Location: Silent Hill, IL Posts: 119	Can someone who has a saved game in which the glass house bug is occurring please send it to me in an e-mail (choffman@telltalegames.com)? The saved game files can be found in this folder: Documents/Telltale Games/Episode 5 Sorry for the trouble, everyone. We ARE working on this, but we're not able to reproduce the bug on our end... which definitely puts a damper on fixing it.

06/23/2011, 10:48 am	#56
doodo! Banned Join Date: Jun 2009 Posts: 4,268	Same problem. I'll tell you guys if I sort it out.