Turn subtitles on/off in game/cutscenes?

[thom-22]

Originally Posted by OMA

Well, as far as I know, Telltale DID develop the PC version of Hector, using the audio and graphic assets from the iPhone game, which was developed by Straandlooper, sure, but the PC version is a port made by Telltale in the Telltale tool, so if it doesn't have any settings for subtitles (so there's no subtitles in videos and forced subtitles in the game) it's their fault.

Actually, I think Telltale has made it clear that Straandlooper developed all versions of the game, using the Telltale Tool for the PC/Mac version.

But it doesn't really matter -- it's entirely appropriate to address concerns about the game to the publisher, especially when said publisher provides a forum for doing so on the same site where the game is sold. It's usually the case that publishers, not developers, are ultimately responsible and accept tech support duties. (A Telltale staffer has already responded in a thread about a different issue with the game, indicating they acknowledge their role.)

It's wrong to suggest that Telltale can wash its hands of responsibility for the game just because they didn't actually develop it themselves. I understand the sarcastic response to the statement that Telltale shouldn't publish games it doesn't develop. But I took that statement to mean that "Telltale shouldn't publish games it isn't willing to take responsibility for", and that is a perfectly legitimate thing to say.

[MarkoH01]

Originally Posted by Woodsyblue

I'm sorry but this logic is insane. You are saying Telltale shouldn't publish a game they didn't make because their forum only covers Telltale games. I don't even know where to begin with that?

No, I am saying that a forum without anbswers is pontless! What good is support If there isn't any? This is the first game where Telltale doesn't post anything to help people with their game and this just sucks. I have expected much better service from Telltale which I have received in past times for games they HAD developed. So I'd rather not have a game without support at all than having a game which doesn't work for me without nobody to help me with.

[MarkoH01]

Originally Posted by Woodsyblue

You know what, I don't have the patience at this moment in time to point out how wrong that is so I'm just going to agree with you because it's easier. How dare Telltale give a little indie developer the chance to reach a wider audience! They should have known there would be bugs, and that people couldn't use their forums as an avenue to complain about those bugs! I'm so angry right now I'm going to go punch a kitten in the face, and it's Telltale's fault because they allowed it to happen! TELLTALE, YOU MONSTERS!!!

I think you are forgetting that there is some money in the game - money paid by the customer - so you should have somebody to help you or at least answers your questions. If Telltale can't do this I won't mind If the developer answers but here's NOTHING - ZERO - NADA - and for that, yes, I am angry!

And I don't have the patience to even comment one single word of your sarcasm! You have no prepblem throwing money out of your window? Go ahead but don't criticize people who want service for their hard earned money and not just silence.

[MarkoH01]

Originally Posted by thom-22

...But I took that statement to mean that "Telltale shouldn't publish games it isn't willing to take responsibility for", and that is a perfectly legitimate thing to say.

And that is ecactly what I meant. All I want is an answer and I get none. If Telltale would say that they can't do anything - there's an answer. If they'd say it was too expensive - there's an answer. What I hate is the silence - there are many complaints and as far as I could see no answer from Telltale OR the developer.

[Woodsyblue]

Originally Posted by OMA

Well, as far as I know, Telltale DID develop the PC version of Hector, using the audio and graphic assets from the iPhone game, which was developed by Straandlooper, sure, but the PC version is a port made by Telltale in the Telltale tool, so if it doesn't have any settings for subtitles (so there's no subtitles in videos and forced subtitles in the game) it's their fault.

Please, stop the sarcasm. I think this is a valid complaint. Maybe one could argue that creating subtitles for the videos is extra work (though I think they should have added them anyway for consistency and quality, not to mention helping non-native English speakers and even hard-of-hearing people), but adding a "subtitles on/off" option for the rest of the game so subtitles can be disabled for people who don't want them should be trivial. There's no reason not to include it.

I'm sorry but I don't think "Telltale shouldn't have produced this game because their forums aren't a valid avenue for complaining about it" is a legitimate complaint. In fact I don't think it even makes sense. And to my knowledge Telltale didn't help develop the game, they only helped port it to their engine. If the original iPhone game didn't have subtitle choices and the port doesn't I still maintain that that is Straandlooper's fault, not Telltale's. And being Straandlooper's fault I don't think Telltale "shouldn't release stuff which they don't develop because where is the point in having a forum in which you cannot reach the people responsible?" I mean what does not being able to complain about bugs on this forum have anything to do Telltale publishing or not publishing other dev's work?

Edit

Originally Posted by thom-22

I understand the sarcastic response to the statement that Telltale shouldn't publish games it doesn't develop. But I took that statement to mean that "Telltale shouldn't publish games it isn't willing to take responsibility for", and that is a perfectly legitimate thing to say.

That's a fair call, and I agree. I think my problem was how the how the complaint was written. I just looked at the words as they were written without trying to figure out what he actually meant to say.

[MarkoH01]

Originally Posted by Woodsyblue

I'm sorry but I don't think "Telltale shouldn't have produced this game because their forums aren't a valid avenue for complaining about it" is a legitimate complaint. In fact I don't think it even makes sense. And to my knowledge Telltale didn't help develop the game, they only helped port it to their engine. If the original iPhone game didn't have subtitle choices and the port doesn't I still maintain that that is Straandlooper's fault, not Telltale's. And being Straandlooper's fault I don't think Telltale "shouldn't release stuff which they don't develop because where is the point in having a forum in which you cannot reach the people responsible?" I mean what does not being able to complain about bugs on this forum have anything to do Telltale publishing or not publishing other dev's work?

You still don't understand me. My problem is not that Telltale has published the game - my problem is that the customer pays for it and has NO - NADA- ZERO support which makes this forum kind of useless. They can publish what they want but they should not do as if they care for the customer with this forum. To make it easy: THEY SHOULD ANSWER THE QUESTIONS! This is all that I'm asking for and if they have developed it or not - I don't care. They could at least answer "Sorry, we can't help you" but there is absoluteley nothing. No reply and no explanation - except from you and I think you're not from telltale so this doesn't count for me as "support".

[MarkoH01]

Originally Posted by Woodsyblue

That's a fair call, and I agree. I think my problem was how the how the complaint was written. I just looked at the words as they were written without trying to figure out what he actually meant to say.

Sorry - i am from germany and english isn't my mother tongue. I try my very best to make it clear what i mean but to write this in english is not so easy for me and so there is of course the possibility of a misunderstanding.

[nomecopies]

I've been waiting a lot since I bought the game, hoping that we could get those subtitles, but I suppose once you've got our money, don't care about us... I've bought all your games, and I understood that you were still too little to make worldwide localisations (or even subtitles......) but AT LEAST we had the english subtitles. But with this game, you have completely ignored all your international customers. I'm really really disappointed with you this time. I miss the old times...

[wahnfried]

Ok, here's a "me, too" post. I'd like to get subtitles for the cut scenes as well ... puleeze!

Cheers,
Wahnfried

[TTG - Caleb]

Hello, everyone. I just wanted to let you know that I've passed a request up the ladder to have the option to display dialog subtitles during cutscenes included in episodes 2 & 3 of Hector.

[Bloody Eugene]

Originally Posted by TTG - Caleb

Hello, everyone. I just wanted to let you know that I've passed a request up the ladder to have the option to display dialog subtitles during cutscenes included in episodes 2 & 3 of Hector.

Good job there buddy!!!!!!!



And if you want you can you sneak in the idea of multilanguage too, I will not get angry!

[Alex IDV]

Originally Posted by TTG - Caleb

Hello, everyone. I just wanted to let you know that I've passed a request up the ladder to have the option to display dialog subtitles during cutscenes included in episodes 2 & 3 of Hector.

Thanks a lot!

[Carlos-SolRaC]

Thanks, but any chance for an update on episode 1? I also want them...

[MarkoH01]

Originally Posted by Carlos-SolRaC

Thanks, but any chance for an update on episode 1? I also want them...

I'll second that!

[nomecopies]

Originally Posted by TTG - Caleb

Hello, everyone. I just wanted to let you know that I've passed a request up the ladder to have the option to display dialog subtitles during cutscenes included in episodes 2 & 3 of Hector.

[PanamaJAG]

To get back to topic:
Is there any chance to get subtitles in the game?
If I understand the former post correctly, there is no chance to get subtitles in the cutscenes - but in the normal game there should be some?
I see them in the screenshots on the Hector-Homepage, but in my game there are NO subtitles, neither in the cutscenes nor in the normal game...
Does anyone know how to get these (existing) subtitles in the normal game get to work?
Thanks a lot!

[puzzlebox]

Originally Posted by PanamaJAG

To get back to topic:
Is there any chance to get subtitles in the game?
If I understand the former post correctly, there is no chance to get subtitles in the cutscenes - but in the normal game there should be some?
I see them in the screenshots on the Hector-Homepage, but in my game there are NO subtitles, neither in the cutscenes nor in the normal game...
Does anyone know how to get these (existing) subtitles in the normal game get to work?
Thanks a lot!

That's rather odd. In my game the subtitles are on automatically, and there's no option to turn them off. It's like they're built in.

[xbskid]

Originally Posted by puzzlebox

That's rather odd. In my game the subtitles are on automatically, and there's no option to turn them off. It's like they're built in.

Could it be a graphical glitch, like with how I can't see the Yes/No graphics when I go to quit Puzzle Agent 2 on my laptop with a crappy Intel GPU?

[GozzoMan]

Just got ep 1 yesterday night, and for me too the lack of subtitles in cutscenes is a HUGE setback, especially given the marked British (Irish?) accent... I can barely understand a word!!

I was even considering to ask for a refund: what's the point at all of an adventure game if you doesn't understand a significant part of story progression??

[Bloody Eugene]

Originally Posted by GozzoMan

Just got ep 1 yesterday night, and for me too the lack of subtitles in cutscenes is a HUGE setback, especially given the marked British (Irish?) accent... I can barely understand a word!!

I was even considering to ask for a refund: what's the point at all of an adventure game if you doesn't understand a significant part of story progression??

HERE you can find the transcript of the Ep1 cutscenes .
Don't worry, on the second episode there are full caption.