Telltale Games

Jacinto · 07/10/2011, 11:42 am

Ok I bought the big adventure game bundle back in 2010, but now whenever I try to load up a game like Penny Arcade Adventures, it just makes a black window, then crashes. Used to work all the time. I have tried completely uninstalling everything to do with the bundle and reinstalling, but it still does not work. If I can't get this to run, can telltale at least send me a steam code for the games so I can actually run the games that I paid for so I don't have to buy them again on steam? I prefer telltale to steam anyways, but I don't want to have to re-purchase something.

Kleetus · 07/11/2011, 02:41 pm

If it's not running, having it on Steam probably isn't going to help.

I'm not familiar with the games, but it sounds like there's something wrong with the game resolution or settings.

If you can change those without starting the game, try that, or see if there's a preferences or settings file somewhere you can remove.

Jacinto · 07/11/2011, 04:51 pm

Nope. Can't really do any of that so I guess I have to wait for someone that works for telltale to answer this.

Kleetus · 07/11/2011, 05:39 pm

Try running it as admin or in compatibility mode.

If you're still having an issue, post your DXDIAG log as an attachment/link.

Jacinto · 07/11/2011, 09:01 pm

Running recovery AVG right now to see if it's my pc. I'll check back in tomorrow probably.

Jacinto · 07/12/2011, 11:39 pm

Still can't get Penny Arcade Adventures Episode 1 to run. I turn it on, it loads a black window, red dots appear wherever I put my mouse, then it crashes.

Jacinto · 07/21/2011, 09:38 am

Ok I emailed telltalegames on this over a week ago now and I am still waiting for the support staff to get to me. It's issue-50718. Now come on telltale, I would like to be able to play the game that I have given you my money for, please.

Kleetus · 07/21/2011, 09:43 am

Your DXDIAG log was requested and not supplied.

If you want some of the members here to try to help you, you must provide this basic information.

Jacinto · 07/23/2011, 05:14 pm

Yeah I was trying to figure out how to get the dxdiag. Not everyone knows tech talk, you know. Best to not assume someone knows how to do it and rather tell them what it is and how to do it at the time of suggestion. Now my dxdiag cant not be attatched because it is a 36 KB .txt file and the forum restricts you to 19 kb.So how can I provide the info if the forum will not let me?

Kleetus · 07/23/2011, 07:00 pm

Split it in two, or leave it as one and upload to a sharing site like rapidshare or megaupload etc.

Jacinto · 07/24/2011, 01:42 pm

Two things I do not know how to do.

*Macfly77* · 07/24/2011, 03:24 pm

You can also copy and paste the whole text. It makes for a huge post but is pretty easy to do.

07/10/2011, 11:42 am	#1
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Big Adventure Game Bundle 2010 broke Ok I bought the big adventure game bundle back in 2010, but now whenever I try to load up a game like Penny Arcade Adventures, it just makes a black window, then crashes. Used to work all the time. I have tried completely uninstalling everything to do with the bundle and reinstalling, but it still does not work. If I can't get this to run, can telltale at least send me a steam code for the games so I can actually run the games that I paid for so I don't have to buy them again on steam? I prefer telltale to steam anyways, but I don't want to have to re-purchase something.

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07/11/2011, 02:41 pm	#2
Kleetus Hairdresser to the Mods Join Date: Dec 2010 Location: Sydney, Australia Posts: 70	If it's not running, having it on Steam probably isn't going to help. I'm not familiar with the games, but it sounds like there's something wrong with the game resolution or settings. If you can change those without starting the game, try that, or see if there's a preferences or settings file somewhere you can remove.

07/11/2011, 04:51 pm	#3
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Nope. Can't really do any of that so I guess I have to wait for someone that works for telltale to answer this.

07/11/2011, 05:39 pm	#4
Kleetus Hairdresser to the Mods Join Date: Dec 2010 Location: Sydney, Australia Posts: 70	Try running it as admin or in compatibility mode. If you're still having an issue, post your DXDIAG log as an attachment/link.

07/11/2011, 09:01 pm	#5
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Running recovery AVG right now to see if it's my pc. I'll check back in tomorrow probably.

07/12/2011, 11:39 pm	#6
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Still can't get Penny Arcade Adventures Episode 1 to run. I turn it on, it loads a black window, red dots appear wherever I put my mouse, then it crashes.

07/21/2011, 09:38 am	#7
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Ok I emailed telltalegames on this over a week ago now and I am still waiting for the support staff to get to me. It's issue-50718. Now come on telltale, I would like to be able to play the game that I have given you my money for, please.

07/21/2011, 09:43 am	#8
Kleetus Hairdresser to the Mods Join Date: Dec 2010 Location: Sydney, Australia Posts: 70	Your DXDIAG log was requested and not supplied. If you want some of the members here to try to help you, you must provide this basic information.

07/23/2011, 05:14 pm	#9
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Yeah I was trying to figure out how to get the dxdiag. Not everyone knows tech talk, you know. Best to not assume someone knows how to do it and rather tell them what it is and how to do it at the time of suggestion. Now my dxdiag cant not be attatched because it is a 36 KB .txt file and the forum restricts you to 19 kb.So how can I provide the info if the forum will not let me?

07/23/2011, 07:00 pm	#10
Kleetus Hairdresser to the Mods Join Date: Dec 2010 Location: Sydney, Australia Posts: 70	Split it in two, or leave it as one and upload to a sharing site like rapidshare or megaupload etc.

07/24/2011, 01:42 pm	#11
Jacinto Junior Member Join Date: Sep 2010 Posts: 18	Two things I do not know how to do.

07/24/2011, 03:24 pm	#12
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,380	You can also copy and paste the whole text. It makes for a huge post but is pretty easy to do.