Telltale Games

Thrak · 02/08/2008, 11:40 pm

I was doing a passive virus scan on my machine today and it came up with this :

Trojan Horse Downloader.Zlob.UAQ in file C:\Program Files\Telltale Games\Sam and Max-Season Two\Uninstall Episode 202-Moai Better Blues.exe

Just thought you guys might want to know as the only way to get rid of it is to delete the file.

tabacco · 02/09/2008, 12:11 am

Assuming you downloaded the game from us, it looks like you hit a false positive. That file is, as the name implies, the uninstaller half of the installer package we use, which is pretty standard.

What scanner do you use?

Garfy · 02/09/2008, 12:30 am

I got the same thing (although I wasn't running a scan, it just popped up as if I had run the uninstaller).

This is from AVG, probably a false positive as it happened to me before (Bioshock), but I'm running symantec's online security check just to be on the safe side

Garfy · 02/09/2008, 01:27 am

Yep, it's a false positive from AVG

Molokov · 02/09/2008, 02:27 am

Curious... I have AVG, scan nightly, and this hasn't been picked up from my 202 install...

ufato · 02/09/2008, 03:34 am

I just got it to, Looks like an updater with the last week is now giving False positive but mine was to: SamAndMax202_MoaiBetterBlues_Setup_1.0.0.7.exe

Thrak · 02/09/2008, 06:20 am

Yeah it's AVG I guess yesterday's update got me. I didn't remove the file because I wanted you guys to know about it. Might want to let the guys at Grisoft know that.

Cassidy · 02/09/2008, 10:20 am

I also have noticed the issue also, but unfortunately it's a little worse for me. I just purchased season one and season two and when I attempt to download any episode, AVG locks it up. I've been attempting to download for a few hours with no luck and have used several different browsers. Here is a related pic:

Cassidy · 02/09/2008, 10:32 am

Best solution I finally found was to disable the Resident Shield of AVG. Scary thought.

**Jake** · 02/09/2008, 10:39 am

I've asked a few people to take a look, but it may be an AVG update making it suddenly become over-aggressive and registering a false-positive.

*Seg* · 02/09/2008, 10:52 am

Quickly chiming in here. What happened is that AGV is reporting false-positives for all installer and uninstaller programs that use NSIS, which includes our entire catalog and every single pice of software that uses NSIS as an installer. I can assure you that any installers you obtain directly from the Telltale website DOES NOT contain any viruses or other bad things.

I'll try and follow up as much as I can, but there's also a thread on the NSIS forums tracking the issue:
NSIS detected as trojan

In short, AGV messed up big time for a lot of people, not just Telltale Games.

**Jake** · 02/09/2008, 11:05 am

that link doesn't work... invalid thread specified.

Thrak · 02/09/2008, 11:37 am

lol that link took me to winamp :P

**Jake** · 02/09/2008, 11:43 am

Winamp is made by Nullsoft who also make NSIS - the Nullsoft Scriptable Installer System - which is what Telltale (and many other companies) use to make their installers.

henkdijkstraal · 02/10/2008, 12:01 am

I just got the same pop-up from my AVG scanner, something with zlob. trojan horse, I didn't know what to do, so I 'healed' it...

tabacco · 02/10/2008, 12:13 am

As Seg and I said earlier, It's a false positive. There isn't actually a virus.

mumbojumbo21 · 02/10/2008, 06:27 am

I don't remember what the website was but there was a group who did a comprehensive test on many of the anti-virus programs out there and I remembered AVG was ranked low due to coming up with a ton of false positives.

I'd switch to something else.

tabacco · 02/10/2008, 08:23 am

www.avast.com ftw!

I've been using them at home for years, and we use their pro edition on our office computers. It's pretty awesome apart from two flaws:
1) It thinks any email with a null subject is suspicious
2) By default, it verbally announces all updates in what is admittedly a very reassuring and confident voice.

Guybrush Threepwood · 02/11/2008, 02:25 am

Quote:

Originally Posted by tabacco

www.avast.com ftw!

I've been using them at home for years, and we use their pro edition on our office computers. It's pretty awesome apart from two flaws:
1) It thinks any email with a null subject is suspicious
2) By default, it verbally announces all updates in what is admittedly a very reassuring and confident voice.

I uninstalled that right after I saw the default user interface.

tabacco · 02/11/2008, 07:36 am

Switch to the 'advanced' UI and there you go

02/08/2008, 11:40 pm	#1
Thrak Junior Member Join Date: Jan 2007 Posts: 8	A bit of an Issue.... (AVG virus software thinks the game is a Trojan) I was doing a passive virus scan on my machine today and it came up with this : Trojan Horse Downloader.Zlob.UAQ in file C:\Program Files\Telltale Games\Sam and Max-Season Two\Uninstall Episode 202-Moai Better Blues.exe Just thought you guys might want to know as the only way to get rid of it is to delete the file. __________________ _____________________________________________ When the Grim Reaper knocks at your door, Sneak up behind him and give him a Wedgie. He HATES that!!!!

02/09/2008, 06:20 am	#7
Thrak Junior Member Join Date: Jan 2007 Posts: 8	Yeah it's AVG I guess yesterday's update got me. I didn't remove the file because I wanted you guys to know about it. Might want to let the guys at Grisoft know that. __________________ _____________________________________________ When the Grim Reaper knocks at your door, Sneak up behind him and give him a Wedgie. He HATES that!!!!

02/09/2008, 10:52 am	#11
Seg Telltale Team Join Date: Oct 2006 Location: San Rafael, CA Posts: 383	Quickly chiming in here. What happened is that AGV is reporting false-positives for all installer and uninstaller programs that use NSIS, which includes our entire catalog and every single pice of software that uses NSIS as an installer. I can assure you that any installers you obtain directly from the Telltale website DOES NOT contain any viruses or other bad things. I'll try and follow up as much as I can, but there's also a thread on the NSIS forums tracking the issue: NSIS detected as trojan In short, AGV messed up big time for a lot of people, not just Telltale Games. __________________ Seg Special Projects Producer Telltale Games (Formerly a Content Programmer, 2010-2011) (Formerly the Build & Distribution Engineer, 2007-2010) Last edited by Emily; 02/09/2008 at 03:54 pm. Reason: fixed a bad link

02/09/2008, 11:37 am	#13
Thrak Junior Member Join Date: Jan 2007 Posts: 8	lol that link took me to winamp :P __________________ _____________________________________________ When the Grim Reaper knocks at your door, Sneak up behind him and give him a Wedgie. He HATES that!!!!

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02/09/2008, 12:11 am	#2
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	Assuming you downloaded the game from us, it looks like you hit a false positive. That file is, as the name implies, the uninstaller half of the installer package we use, which is pretty standard. What scanner do you use?

02/09/2008, 12:30 am	#3
Garfy Junior Member Join Date: Feb 2007 Posts: 8	I got the same thing (although I wasn't running a scan, it just popped up as if I had run the uninstaller). This is from AVG, probably a false positive as it happened to me before (Bioshock), but I'm running symantec's online security check just to be on the safe side

02/09/2008, 01:27 am	#4
Garfy Junior Member Join Date: Feb 2007 Posts: 8	Yep, it's a false positive from AVG

02/09/2008, 02:27 am	#5
Molokov Dingo in a Maternity Ward Join Date: Apr 2007 Location: Adelaide, Australia Posts: 1,139	Curious... I have AVG, scan nightly, and this hasn't been picked up from my 202 install...

02/09/2008, 03:34 am	#6
ufato Junior Member Join Date: Jan 2007 Posts: 2	I just got it to, Looks like an updater with the last week is now giving False positive but mine was to: SamAndMax202_MoaiBetterBlues_Setup_1.0.0.7.exe

02/09/2008, 10:20 am	#8
Cassidy Junior Member Join Date: Feb 2008 Posts: 10	I also have noticed the issue also, but unfortunately it's a little worse for me. I just purchased season one and season two and when I attempt to download any episode, AVG locks it up. I've been attempting to download for a few hours with no luck and have used several different browsers. Here is a related pic:

02/09/2008, 10:32 am	#9
Cassidy Junior Member Join Date: Feb 2008 Posts: 10	Best solution I finally found was to disable the Resident Shield of AVG. Scary thought.

02/09/2008, 10:39 am	#10
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,873	I've asked a few people to take a look, but it may be an AVG update making it suddenly become over-aggressive and registering a false-positive.

02/09/2008, 11:05 am	#12
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,873	that link doesn't work... invalid thread specified.

02/09/2008, 11:43 am	#14
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,873	Winamp is made by Nullsoft who also make NSIS - the Nullsoft Scriptable Installer System - which is what Telltale (and many other companies) use to make their installers.

02/10/2008, 12:01 am	#15
henkdijkstraal Junior Member Join Date: Feb 2008 Posts: 8	I just got the same pop-up from my AVG scanner, something with zlob. trojan horse, I didn't know what to do, so I 'healed' it...

02/10/2008, 12:13 am	#16
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	As Seg and I said earlier, It's a false positive. There isn't actually a virus.

02/10/2008, 06:27 am	#17
mumbojumbo21 Insomniac Join Date: Dec 2007 Posts: 53	I don't remember what the website was but there was a group who did a comprehensive test on many of the anti-virus programs out there and I remembered AVG was ranked low due to coming up with a ton of false positives. I'd switch to something else.

02/10/2008, 08:23 am	#18
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	www.avast.com ftw! I've been using them at home for years, and we use their pro edition on our office computers. It's pretty awesome apart from two flaws: 1) It thinks any email with a null subject is suspicious 2) By default, it verbally announces all updates in what is admittedly a very reassuring and confident voice.

02/11/2008, 07:36 am	#20
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	Switch to the 'advanced' UI and there you go

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