Telltale Games

humphreysjim · 09/28/2011, 10:31 am

Hi,

Anyone else had this problem? On a macbook pro, I launch the game and it crashes instantly.

I have had no problem with other telltale games on this machine.

Any ideas? Fixes?

Thanks,
Jim

Amy Lukima · 09/28/2011, 10:41 am

Hi Jim,

Have you check for updates? Are you running any other programs? Do you know what video card you have?

humphreysjim · 09/29/2011, 11:37 am

Hi, I only downloaded the game yesterday so there won't be any updates for that. I have download and installed all the updates for my MacBook.

I have an NVIDID GeForce 9400M graphics card.

Still cannot get the game to work. Nothing is running at the same time, as far as I can tell.

Amy Lukima · 09/29/2011, 11:39 am

Quote:

Originally Posted by humphreysjim

Hi, I only downloaded the game yesterday so there won't be any updates for that. I have download and installed all the updates for my MacBook.

I have an NVIDID GeForce 9400M graphics card.

Still cannot get the game to work. Nothing is running at the same time, as far as I can tell.

Is there anything else open in the dock at all? You'll need to right click on the icons and fully close them. And by updates I meant Apple updates.

humphreysjim · 09/29/2011, 11:41 am

Done all Apple updates.

If it's any help these are the error details I got:

Process: Hector101 [284]
Path: /Applications/Hector101.app/Contents/MacOS/Hector101
Identifier: com.telltalegames.Hector101
Version: ??? (1.0)
Code Type: X86 (Native)
Parent Process: launchd [126]

Interval Since Last Report: 509 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 2

Date/Time: 2011-09-29 16:38:38.013 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 98BDF740-AEB6-476D-B614-B12703A1836E

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Symbol not found: __ZSt16__ostream_insertIcSt11char_traitsIcEERSt13b asic_ostreamIT_T0_ES6_PKS3_i
Referenced from: /Applications/Hector101.app/Contents/MacOS/Hector101
Expected in: /usr/lib/libstdc++.6.dylib

Nothing else was running.

humphreysjim · 09/29/2011, 11:44 am

FYI, it is the exact same issue as described by another user here:

http://www.telltalegames.com/forums/...ad.php?t=24563

So, according to that, I have to update to mac version 10.6 because 10.5.8 is not supported, and it costs 30 bucks?? :/

09/28/2011, 10:31 am	#1
humphreysjim Junior Member Join Date: Sep 2011 Posts: 4	Hector Episode 1 doesn't run on Macbook Pro Hi, Anyone else had this problem? On a macbook pro, I launch the game and it crashes instantly. I have had no problem with other telltale games on this machine. Any ideas? Fixes? Thanks, Jim

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09/28/2011, 10:41 am	#2
Amy Lukima Senior Member Join Date: Sep 2010 Location: San Francisco CA Posts: 827	Hi Jim, Have you check for updates? Are you running any other programs? Do you know what video card you have?

09/29/2011, 11:37 am	#3
humphreysjim Junior Member Join Date: Sep 2011 Posts: 4	Hi, I only downloaded the game yesterday so there won't be any updates for that. I have download and installed all the updates for my MacBook. I have an NVIDID GeForce 9400M graphics card. Still cannot get the game to work. Nothing is running at the same time, as far as I can tell.

09/29/2011, 11:41 am	#5
humphreysjim Junior Member Join Date: Sep 2011 Posts: 4	Done all Apple updates. If it's any help these are the error details I got: Process: Hector101 [284] Path: /Applications/Hector101.app/Contents/MacOS/Hector101 Identifier: com.telltalegames.Hector101 Version: ??? (1.0) Code Type: X86 (Native) Parent Process: launchd [126] Interval Since Last Report: 509 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 23 sec Per-App Crashes Since Last Report: 2 Date/Time: 2011-09-29 16:38:38.013 -0400 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: 98BDF740-AEB6-476D-B614-B12703A1836E Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0 Dyld Error Message: Symbol not found: __ZSt16__ostream_insertIcSt11char_traitsIcEERSt13b asic_ostreamIT_T0_ES6_PKS3_i Referenced from: /Applications/Hector101.app/Contents/MacOS/Hector101 Expected in: /usr/lib/libstdc++.6.dylib Nothing else was running.

09/29/2011, 11:44 am	#6
humphreysjim Junior Member Join Date: Sep 2011 Posts: 4	FYI, it is the exact same issue as described by another user here: http://www.telltalegames.com/forums/...ad.php?t=24563 So, according to that, I have to update to mac version 10.6 because 10.5.8 is not supported, and it costs 30 bucks?? :/