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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 08/24/2011, 12:25 pm   #1
Dr.Dino
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Default JP voucher is a no, no.

Hello,

I have been delaying opening a thread in here but after have tried pretty much every possible way to contact you guys (sent two support tickets (51788 & 48158) and even PMed Amy Lukima) I honestly found myself without any other option available to solve this but opening a thread.

Can you guys please take a look at my situation? I have already received a refund but still no voucher. Thank you!
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Old 08/24/2011, 01:25 pm   #2
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Originally Posted by Dr.Dino View Post
Hello,

I have been delaying opening a thread in here but after have tried pretty much every possible way to contact you guys (sent two support tickets (51788 & 48158) and even PMed Amy Lukima) I honestly found myself without any other option available to solve this but opening a thread.

Can you guys please take a look at my situation? I have already received a refund but still no voucher. Thank you!
I don't think you can get emails from support. Can you emails me at alukima@telltalegames.com?
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Old 08/24/2011, 01:59 pm   #3
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I don't think you can get emails from support. Can you emails me at alukima@telltalegames.com?
That was my first thought reason why I used other email the second time but I still didn't get an answer so maybe you're right.

I will email you when I have some more time. Thanks!
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Old 08/26/2011, 03:19 am   #4
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I already sent you an email.
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Old 08/30/2011, 11:44 am   #5
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Should I still expect an email from you or a staff member?
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Old 08/30/2011, 12:09 pm   #6
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You should be getting any day now since pax is over.
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Old 09/09/2011, 07:37 am   #7
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I hate to insist on this but I didn't yet received the voucher...

Last edited by Dr.Dino; 09/12/2011 at 06:34 am.
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Old 09/16/2011, 07:56 am   #8
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Still nothing...
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Old 09/16/2011, 01:58 pm   #9
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Still nothing...
What is going on? I think your email hates me. Do you know what game you want?
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Old 09/16/2011, 02:33 pm   #10
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What is going on? I think your email hates me. Do you know what game you want?
Damn computers!

Jurassic Park. Maybe it's better when the game is released I contact you guys again, uh? Thanks!
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Old 09/16/2011, 02:47 pm   #11
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Damn computers!

Jurassic Park. Maybe it's better when the game is released I contact you guys again, uh? Thanks!
On PC?
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Old 09/16/2011, 04:37 pm   #12
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On PC?
Sure.
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Old 09/23/2011, 08:02 am   #13
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How are we regarding this matter?
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Old 09/26/2011, 02:28 pm   #14
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How are we regarding this matter?
I added the pre-order back to your account.
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Old 09/27/2011, 03:05 am   #15
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I added the pre-order back to your account.
Thank you.
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Old 09/27/2011, 04:12 pm   #16
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Sorry it took so long. Also, maybe adding me to your contacts will help.
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Old 11/02/2011, 10:08 am   #17
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$16 for shipping?? No thanks, I'll just wait for the digital only edition.
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