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Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

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Old 11/15/2011, 04:25 pm   #1
lLuffyl
Junior Member
 
Join Date: Jul 2011
Posts: 15
Default JurassicPark100.exe has stopped working.

Well the game worked fine on the first loadup. Got to the menu and everything. When I went to change the resolution I had to manually go through each resolution to get to mine. Wish there was a drop down for this. Well before I got to the desired resolution the game had crashed and came up with the error JurassicPark100.exe has stopped working.

I've tried reinstalling multiple times, deleting the preference file as suggested, and tried running as administrator too. I haven't tried to re download the game completely however. Computer specs are as follows:

AMD Phenom II X4 965 3.4GHz
8GB DDR3
1TB HDD
Radeon HD 5570
Windows 7 Home Premium 64-bit

It's a CyberpowerPC Gamer Ultra GU6002 Gaming PC.

Thanks in advance for taking your time to help me.

Last edited by lLuffyl; 11/15/2011 at 04:37 pm.
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Old 11/15/2011, 04:30 pm   #2
Mike  Community Moderator
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Can you try right-clicking the game's icon and then clicking Run as Administrator? Let me know if that helps.
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Old 11/15/2011, 04:37 pm   #3
lLuffyl
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Quote:
Originally Posted by Michael Parks View Post
Can you try right-clicking the game's icon and then clicking Run as Administrator? Let me know if that helps.
Oh sorry. Forgot to mention that I tried that as well. Let me update my main post.
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Old 11/15/2011, 04:38 pm   #4
Mike  Community Moderator
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Can you provide me with a DXDiag file, please?

To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.
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Old 11/15/2011, 04:43 pm   #5
lLuffyl
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Quote:
Originally Posted by Michael Parks View Post
Can you provide me with a DXDiag file, please?

To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.
------------------
System Information
------------------
Time of this report: 11/15/2011, 20:41:29
Machine name: RYAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 01/26/11 18:25:56 Ver: 08.00.14
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1962MB used, 14418MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5570
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68D9)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68D9&SUBSYS_E142174B&REV_00
Display Memory: 754 MB
Dedicated Memory: 1010 MB
Shared Memory: 3839 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL E2010H
Monitor Id: DEL4053
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.17.0010.1099 (English)
Driver Version: 8.902.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/12/2011 15:13:00, 867328 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B99-11CF-B070-48C1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68D9
SubSys ID: 0xE142174B
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8. 902.0.0ci\ven_1002&dev_68d9
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_10438415& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7900 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/11/2010 20:05:20, 1290752 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (USB Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: HD Audio HDMI out (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_10438415& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7900 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/11/2010 20:05:20, 1290752 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (USB Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Stereo Mix (VIA High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7900 (English)
Driver Attributes: Final Retail
Date and Size: 1/11/2010 20:05:20, 1290752 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: ?
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x000C
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Razer Naga Epic
| Vendor/Product ID: 0x1532, 0x001F
| Matching Device ID: hid\vid_1532&pid_001f&mi_01
| Upper Filters: RzSynapse
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Razer Naga Epic
| Vendor/Product ID: 0x1532, 0x001F
| Matching Device ID: hid\vid_1532&pid_001f&mi_00
| Upper Filters: RzSynapse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 765.1 GB
Total Space: 953.8 GB
File System: NTFS
Model: Hitachi HDS721010CLA SCSI Disk Device

Drive: D:
Model: ATAPI iHAS124 B SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_83A41043&REV_A1\3&267 A616A&0&20
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267 A616A&0&58
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267 A616A&0&C0
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_83A41043&REV_A3\3&267 A616A&0&11
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&267 A616A&0&48
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_AA60174B&REV_00\4&210 A641E&0&0148
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_83A41043&REV_A3\3&267 A616A&0&10
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03E2&SUBSYS_83A41043&REV_A1\3&267 A616A&0&00
Driver: n/a

Name: ATI Radeon HD 5570
Device ID: PCI\VEN_1002&DEV_68D9&SUBSYS_E142174B&REV_00\4&210 A641E&0&0048
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_84151043&REV_A2\3&267 A616A&0&28
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_03E1&SUBSYS_83A41043&REV_A2\3&267 A616A&0&08
Driver: n/a

Name: NVIDIA nForce Networking Controller
Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_83A41043&REV_A2\3&267 A616A&0&38
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267 A616A&0&C4
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_83A41043&REV_A2\3&267 A616A&0&41
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_83A41043&REV_A2\3&267 A616A&0&30
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267 A616A&0&C3
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_83A41043&REV_A2\3&267 A616A&0&40
Driver: n/a

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_83A41043&REV_A2\3&267 A616A&0&09
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267 A616A&0&C2
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_83A41043&REV_A2\3&267 A616A&0&0A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267 A616A&0&60
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267 A616A&0&C1
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3951.0000
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0 513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.05 13
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.051 3
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3951.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3951.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0 000.0059
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.000 3.3514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0003.3 514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.00 00.0484
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2. 00.0000.0059
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.00 00.0059
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
Haali Video Renderer,0x00200000,1,0,dxr.dll,
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.051 3
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
DirectVobSub,0x00200000,2,1,VSFilter.dll,2.40.3514 .0003
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,2.40.3514.000 3
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0096.0014
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0 000.0059
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0 000.0059
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.000 0.0059
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00 .0000.0059
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3951.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.05.0003.3 514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
VHDeinterlace,0x00200000,1,1,VHMediaCOM.dll,2.00.0 000.0059
VHYV12Encoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0 000.0059
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01. 0000.0323
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3951.0000
VHMultiReader,0x00200000,0,1,VHMediaCOM.dll,2.00.0 000.0059
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0096.0014
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3951.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone (USB Audio Device),0x00200000,0,0,qcap.dll,6.06.7601.17514
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2. 00.0000.0059
Stereo Mix (VIA High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
VIA HD Audio Input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
XSplitBroadcaster,0x00200000,0,1,VHMediaCOM.dll,2. 00.0000.0059

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Audio Renderers:
Speakers (VIA High Definition A,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: HD Audio HDMI out (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
HD Audio HDMI out (VIA High Def,0x00200000,1,0,quartz.dll,6.06.7601.17514
Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
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Old 11/15/2011, 04:47 pm   #6
Mike  Community Moderator
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When you reinstalled it, did you completely uninstall it first?
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Old 11/15/2011, 04:51 pm   #7
lLuffyl
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Quote:
Originally Posted by Michael Parks View Post
When you reinstalled it, did you completely uninstall it first?
Yes I'm fairly sure I did. I know the first time I missed whatever was in my documents. I'm going to retry that and re download the game as well. Make sure there's nothing saved.
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Old 11/15/2011, 05:07 pm   #8
lLuffyl
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Hmmmm still no progress. This is rather baffling.
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Old 11/15/2011, 06:04 pm   #9
Excerion
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I have exactly the same problem. While manually going through the resolutions my game crashed and I now get that error anytime I try to load the game.
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Old 11/15/2011, 06:04 pm   #10
Jokerfish
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I've downloaded the game three separate times now. First time I unzipped and ran the installer, started the game, set up preferences and then quit. Out of curiousity I checked the folder properties and saw it was only 500mb. What the heck?

So I tried to run one of the episode installs directly, and the file failed the verification check. Tried episode 3, files were missing from the install exe. Tried episode 4, files were missing.

I downloaded the game again, directly to an external drive. Same problem. Installer would run for about 15 seconds - a little short for a 2.5 gb install. All files were either corrupt or failed the "verifying installer" portion of setup.

I ran chkdsk earlier and came up clean (this is a 3 month old pc, no issues) and virus scans, no results. I'm getting the same results every time I download the install zip. Help!
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Old 11/15/2011, 06:07 pm   #11
puzzlebox  Telltale Team
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Quote:
Originally Posted by Jokerfish View Post
I'm getting the same results every time I download the install zip. Help!
Jokerfish, I think your problem is related to bandwidth / server load. Telltale are looking into that, but wouldn't hurt to give it a couple of hours and try again when some of the demand might have died down.
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Old 11/15/2011, 06:22 pm   #12
jimrad1
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For me it was firewall. Game refused to load, then set the application as authorized through my firewall. Works like a charm now.
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Old 11/15/2011, 06:36 pm   #13
lLuffyl
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Well mine isn't refusing to load, mine encounters an error. My firewall is not the problem.
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Old 11/15/2011, 07:17 pm   #14
drockhazen
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Same thing happened here. I went to switch resolutions and when one came that wasn't supported by my monitor (which is a 40" Toshiba 1080p LCD TV) the screen went dark and now I can't load the game up to switch resolutions. I can hear the menu in the game but no picture. I tried un-installing the game and re-installing it and it didn't help at all. I went in and manually deleted the Telltale games folder after un-installing it, and when I re-installed the game it must of saved the settings. VERY FRUSTRATING TELLTALE!!!!!!!!!!!!!!!!!!!

Item 273 on todays glitch list!
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Old 11/15/2011, 07:19 pm   #15
Mike  Community Moderator
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You can delete the prefs.prop file under Documents\Telltale Games\JP to reset the graphics options.
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Old 11/15/2011, 07:20 pm   #16
Excerion
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Didn't work.

Ha ha Luffy love how they're fixing every issue but yours, the OP's :P

Last edited by Excerion; 11/15/2011 at 07:30 pm.
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Old 11/15/2011, 07:30 pm   #17
drockhazen
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Same! Didn't work for me either.
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Old 11/15/2011, 07:32 pm   #18
lLuffyl
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Quote:
Originally Posted by drockhazen View Post
Same! Didn't work for me either.
Yes, deleting the preferences to change the resolution back to default does not stop the .exe error.
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Old 11/15/2011, 07:50 pm   #19
Excerion
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Luffy, I read in another post to open that profs file and just delete everything in it. Worked for me. It loaded up for me in windowed mode and I could change the resolution
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Old 11/15/2011, 07:52 pm   #20
lLuffyl
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Quote:
Originally Posted by Excerion View Post
Luffy, I read in another post to open that profs file and just delete everything in it. Worked for me. It loaded up for me in windowed mode and I could change the resolution
Oh wow that worked. Thanks a lot. Let's hope everything runs smoothly from here on out.
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