Telltale Games

BLACK_HAWK94 · 11/15/2011, 04:47 pm

Anyone else expieriencing this problem?

spikesboy · 11/15/2011, 04:48 pm

yes me and its really annoying

BLACK_HAWK94 · 11/15/2011, 04:49 pm

I click the mac version and it pops up but I have a Dell PC. Any clue why ours won't work?

spikesboy · 11/15/2011, 04:51 pm

no idea i have unlimited broadband so should download in like 50 mins

WesMote44 · 11/15/2011, 04:53 pm

I'm having the same problem. It's not working for me either. The download won't start for the PC version.

spikesboy · 11/15/2011, 04:54 pm

mine starts but then stops at 19.9mb happened 3 times now

spikesboy · 11/15/2011, 05:01 pm

was wondering if it was a uk problem but since one of you is in NY then it cant be

WesMote44 · 11/15/2011, 05:02 pm

I'm in New Mexico, USA

Emo Hoe · 11/15/2011, 05:03 pm

Its called a busy download server. As everyone is trying to download the bandwidth is getting locked up.

spikesboy · 11/15/2011, 05:03 pm

so that rules out that its a server problem in the UK, might just be due to no of people trying to dl it at the same time

WesMote44 · 11/15/2011, 05:03 pm

The problem is the download button isn't working

**puzzlebox** · 11/15/2011, 05:06 pm

If the download starts but is cutting out partway through, it's more likely to be a bandwidth/server issue. You could try using a download manager if it's a problem to keep re-downloading part of the file again and again.

Quote:

Originally Posted by WesMote44

The problem is the download button isn't working

Did I see in another thread that the download started for you in IE, then cut out?

WesMote44 · 11/15/2011, 05:10 pm

No it didn't cut out, it just finished at 736bytes. I have broadband DSL, the best in New Mexico, so it's not that. Plus all the other games download fine. Plus now on IE, it isn't starting anymore.

BLACK_HAWK94 · 11/15/2011, 05:19 pm

So its a busy server if the download screen wont even pop up?

Emo Hoe · 11/15/2011, 05:21 pm

That can happen yes, if the bandwidth is entirely eaten up and it can't get a query through at all it wouldn't be able to initiate the download.

*Mike* · 11/15/2011, 05:22 pm

We're not able to reproduce the issue here, but it's being looked into.

BLACK_HAWK94 · 11/15/2011, 05:45 pm

So what do I do, just wait?

**puzzlebox** · 11/15/2011, 06:02 pm

For now, yep. Nothing to stop you from retrying every now and again though.

T-Rex_Master · 11/15/2011, 06:31 pm

Just putting in my two cents.

I'm getting another issue entirely with the PC version; I'm currently at college and, of course, access the internet through my school's routers. When I click on the PC download link for JP I get brought to a page where the school tells me they think the file is a virus and refuses to allow me to download it.

Here's the kicker though; the Mac version doesn't appear to have this problem, and I was able to download the Commentary and the Soundtrack perfectly fine. It's ONLY the PC version which is, apparently, a virus.

11/15/2011, 04:47 pm	#1
BLACK_HAWK94 Tyrannosaurus Rex Join Date: Apr 2011 Location: NY Posts: 194	PC version not downloading Anyone else expieriencing this problem? __________________ "Why YES... we have a T-rex!"

11/15/2011, 04:49 pm	#3
BLACK_HAWK94 Tyrannosaurus Rex Join Date: Apr 2011 Location: NY Posts: 194	I click the mac version and it pops up but I have a Dell PC. Any clue why ours won't work? __________________ "Why YES... we have a T-rex!"

11/15/2011, 05:19 pm	#14
BLACK_HAWK94 Tyrannosaurus Rex Join Date: Apr 2011 Location: NY Posts: 194	So its a busy server if the download screen wont even pop up? __________________ "Why YES... we have a T-rex!"

11/15/2011, 05:45 pm	#17
BLACK_HAWK94 Tyrannosaurus Rex Join Date: Apr 2011 Location: NY Posts: 194	So what do I do, just wait? __________________ "Why YES... we have a T-rex!"

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11/15/2011, 04:48 pm	#2
spikesboy Member Join Date: Sep 2008 Posts: 80	yes me and its really annoying

11/15/2011, 04:51 pm	#4
spikesboy Member Join Date: Sep 2008 Posts: 80	no idea i have unlimited broadband so should download in like 50 mins

11/15/2011, 04:53 pm	#5
WesMote44 Going Totally Nuts Join Date: Jun 2009 Posts: 351	I'm having the same problem. It's not working for me either. The download won't start for the PC version.

11/15/2011, 04:54 pm	#6
spikesboy Member Join Date: Sep 2008 Posts: 80	mine starts but then stops at 19.9mb happened 3 times now

11/15/2011, 05:01 pm	#7
spikesboy Member Join Date: Sep 2008 Posts: 80	was wondering if it was a uk problem but since one of you is in NY then it cant be

11/15/2011, 05:02 pm	#8
WesMote44 Going Totally Nuts Join Date: Jun 2009 Posts: 351	I'm in New Mexico, USA

11/15/2011, 05:03 pm	#9
Emo Hoe Senior Member Join Date: Jun 2008 Posts: 331	Its called a busy download server. As everyone is trying to download the bandwidth is getting locked up.

11/15/2011, 05:10 pm	#13
WesMote44 Going Totally Nuts Join Date: Jun 2009 Posts: 351	No it didn't cut out, it just finished at 736bytes. I have broadband DSL, the best in New Mexico, so it's not that. Plus all the other games download fine. Plus now on IE, it isn't starting anymore.

11/15/2011, 05:21 pm	#15
Emo Hoe Senior Member Join Date: Jun 2008 Posts: 331	That can happen yes, if the bandwidth is entirely eaten up and it can't get a query through at all it wouldn't be able to initiate the download.

11/15/2011, 05:22 pm	#16
Mike Moderator Join Date: Oct 2011 Posts: 1,224	We're not able to reproduce the issue here, but it's being looked into.

11/15/2011, 06:02 pm	#18
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,679	For now, yep. Nothing to stop you from retrying every now and again though.

11/15/2011, 06:31 pm	#19
T-Rex_Master JPLegacy Homeboy Join Date: Nov 2011 Posts: 9	Just putting in my two cents. I'm getting another issue entirely with the PC version; I'm currently at college and, of course, access the internet through my school's routers. When I click on the PC download link for JP I get brought to a page where the school tells me they think the file is a virus and refuses to allow me to download it. Here's the kicker though; the Mac version doesn't appear to have this problem, and I was able to download the Commentary and the Soundtrack perfectly fine. It's ONLY the PC version which is, apparently, a virus.

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