Telltale Games

Superninfreak · 02/05/2012, 09:25 pm

Quote:

Originally Posted by Michael Parks

No, I'm sorry, but I don't have any new information to pass along in regards to the patch. I know they're aware of the issue, but I haven't been given an ETA on it yet. I definitely apologize for the inconvenience.

I'm sorry but this is ridiculous. You can't just keep saying "We have no ETA but we're aware of it" for this long. This is a bug that is bad enough that people aren't playing the game, and it should be relatively simple to fix.

With a somewhat small developer like Telltale, the goodwill of the fans is what makes or breaks you. Leaving fans waiting for a year on something like this doesn't make them very happy to spend more money on your games.

I get that you might be short on hands right now, but this should really be a priority, and it's clear that it's not.

farchondo · 02/13/2012, 11:47 am

Quote:

Originally Posted by Superninfreak

I'm sorry but this is ridiculous. You can't just keep saying "We have no ETA but we're aware of it" for this long. This is a bug that is bad enough that people aren't playing the game, and it should be relatively simple to fix.

With a somewhat small developer like Telltale, the goodwill of the fans is what makes or breaks you. Leaving fans waiting for a year on something like this doesn't make them very happy to spend more money on your games.

I get that you might be short on hands right now, but this should really be a priority, and it's clear that it's not.

I actually stopped from buying games from Telltale because of this bug. Last one was Jurassic Park... not any more until they fix this.

Superninfreak · 02/28/2012, 09:15 am

Another half a month...

farchondo · 03/03/2012, 05:00 pm

I think we were left for dead... walking dead...

We are collateral damage from past games...

Not happy at all

farchondo · 03/08/2012, 05:13 pm

There is no hope for telltale support system...

Superninfreak · 03/13/2012, 03:41 pm

No response?

Is this really that hard of a patch to fix?

*Mike* · 03/15/2012, 07:31 pm

Hi,

Our QA department is aware of this issue, meaning there's an open bug for the development team to look at, but I haven't been offered any update on when it may be patched, or if there's a potential workaround. If you purchased the game through our site, please send me a PM with your order number and I'll get you a refund.

Thanks,
Michael

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02/28/2012, 09:15 am	#43
Superninfreak Junior Member Join Date: Nov 2010 Posts: 14	Another half a month...

03/03/2012, 05:00 pm	#44
farchondo Senior Member Join Date: Dec 2010 Posts: 145	I think we were left for dead... walking dead... We are collateral damage from past games... Not happy at all

03/08/2012, 05:13 pm	#45
farchondo Senior Member Join Date: Dec 2010 Posts: 145	There is no hope for telltale support system...

03/13/2012, 03:41 pm	#46
Superninfreak Junior Member Join Date: Nov 2010 Posts: 14	No response? Is this really that hard of a patch to fix?

03/15/2012, 07:31 pm	#47
Mike Moderator Join Date: Oct 2011 Posts: 1,224	Hi, Our QA department is aware of this issue, meaning there's an open bug for the development team to look at, but I haven't been offered any update on when it may be patched, or if there's a potential workaround. If you purchased the game through our site, please send me a PM with your order number and I'll get you a refund. Thanks, Michael