Quote:
Dear customer
The reason why we held your order for investigation is because our security system detected some suspicious activity carried out on this customer's account. Actually, our security system works in a lot of ways to detect suspicious payment, but unfortunately because of security reasons I can't give you any details.
Please kindly understand that sometimes there is a risk and fraud involved in online transactions, and we need to use this security system to protect our users.
I have to ask you to send us scan of your id card as we requested, once we verify it your case will be resolved.
We are very sorry for any inconvenience.
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Okay, so they're not backing down on this, but they're being somewhat polite about it...
umm... I'm unsure whether I should concede. I do know that my wife would not.
Also, my account is new, created today. Used Paypal to pay for the game.