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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 03/25/2012, 08:35 am   #1
crystal_525
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Default I have a question

Hi,
I tried pay for my order with PayPal but money are back on my account in Paypal.

On what e-mail I must send the money ?

The game that I ordered is at my computer.

My order number is #600145707486247

Please quick reply.
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Old 03/27/2012, 01:38 pm   #2
Mike  Community Moderator
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Can you clarify what your issue is, please? There doesn't appear to be anything wrong with that order.
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Old 03/29/2012, 11:28 am   #3
crystal_525
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How can I pay for my order ?
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Old 03/30/2012, 11:22 am   #4
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There doesn't appear to be any issue with that order. It's complete in our system. The games are on your account and the DVD was shipped out last year. If you didn't receive the disc, please let me know, because I'm not clear on what your issue is.
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Old 03/31/2012, 07:23 am   #5
crystal_525
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Did you receive money for my order?
Are you sure you have an account on PayPal?

It is not clear to me, because I tried to send money order with my PayPal account for you, but money was not received and returned to my account.
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Old 04/03/2012, 09:58 am   #6
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That order was paid for and completed on December 17'th, 2011.
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Old 04/19/2012, 12:01 pm   #7
crystal_525
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Order #600145707486247 | Placed December 17, 2011


Back to the Future Full 5 Game Series + Collector's DVD
Quantity: 1 $9.99

Paid Via: PayPal Sub-Total: $9.99
Tax: $0.00
Shipping: $14.35
Total: $24.34

Today I sent the money through PayPal.
Please receive the money.
The money I sent to the email address support@telltalegames.com.
Please write if you have received the money.
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Old 04/19/2012, 12:51 pm   #8
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Again, that order was paid for and completed in December of last year. The order process through our site is automated. We don't accept money directly via any of our email addresses.

The order was paid for. You don't need to pay for it again. It's a completed order.

Thanks,
Michael
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