Telltale Games

nano87 · 04/27/2012, 12:13 pm

Hi,

Whenever I tried to launch the Telltale build of the game, it asks me to log in as a Telltale user. I entered my username and password, but then the game tells me that "I don't have a licence for the game" and then it offers me the choice to go to Telltale website to buy one. How can I solve this ?

*DjNDB* · 04/27/2012, 12:28 pm

Since this is an activation issue, i'll move this to the appropriate Forum.

Naekh · 04/28/2012, 04:49 am

Same here, just out of curiousity nano, do you have the game installed on an another PC?

I already contacted support and I'm waiting for an answer. Must be a little glitch somewhere. I would not believe that TellTale would restric the use on only one PC.

nano87 · 04/28/2012, 09:23 am

Sorry, but I don't have the game installed on another PC. But it didn't overwrite my Steam installation of the game thought. (In the end, I can still enjoy the game on Steam without reinstalling)

*Mike* · 04/30/2012, 04:28 pm

Everything looks fine with your order here. You're logging into the game's launcher with the same information you use to log into our site, correct?

04/27/2012, 12:13 pm	#1
nano87 Junior Member Join Date: Dec 2010 Posts: 2	[WD] Can't log in (Telltale Build) Hi, Whenever I tried to launch the Telltale build of the game, it asks me to log in as a Telltale user. I entered my username and password, but then the game tells me that "I don't have a licence for the game" and then it offers me the choice to go to Telltale website to buy one. How can I solve this ?

04/27/2012, 12:28 pm	#2
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,747	Since this is an activation issue, i'll move this to the appropriate Forum. __________________ I am a Community Moderator, and I am here to keep the Forum a fun place for everyone. My posts represent my personal opinion. I am a volunteer, not a TTG employee.

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04/28/2012, 04:49 am	#3
Naekh Junior Member Join Date: Oct 2010 Posts: 1	Same here, just out of curiousity nano, do you have the game installed on an another PC? I already contacted support and I'm waiting for an answer. Must be a little glitch somewhere. I would not believe that TellTale would restric the use on only one PC.

04/28/2012, 09:23 am	#4
nano87 Junior Member Join Date: Dec 2010 Posts: 2	Sorry, but I don't have the game installed on another PC. But it didn't overwrite my Steam installation of the game thought. (In the end, I can still enjoy the game on Steam without reinstalling)

04/30/2012, 04:28 pm	#5
Mike Moderator Join Date: Oct 2011 Posts: 1,224	Everything looks fine with your order here. You're logging into the game's launcher with the same information you use to log into our site, correct?